Hello I have a personal travel itinerary database where I can view destinations and travel routes using the web viewer. I notice that when use maps.google.com.au the web viewer is different to the one I see in safari (Mac OS Sierra). Key features of the Bowser version are not available including a tab button to hide the destination information and additional travel options such as Plane.

Anyone have any ideas why this is happening and better still if it can be corrected. For convenience I have attached a file showing examples. Thanks

webviewer test.fmp12.zip

Do you have other browsers installed? Which browser is the default one in your system?

My default browser is Safari. I do have chrome installed but the web image looks the same on both browsers

 

In the first example you have a message saying google detected possible trouble and changed it to Lite Mode.  I assume all are running in lite mode and therefore showing less features.  Try clicking on the lightening bolt to get it back to full mode.  Then have a read:

https://support.google.com/maps/answer/3031966?p=litemode&hl=en-AU&visit_id=0-636365906457681867-2793965176&rd=1

Edited July 25, 20178 yr by Steve Martino

Thanks Steve that is the reason. Unfortunately I don't seem to be able to force the viewer into full mode and the lighting bolt doesn't give that option either. Must be a limitation of the viewer.

When I clicked on the bolt I got full mode.  Was the article any help?  I did play around with using a different approach using this:

"https://maps.googleapis.com/maps/api/js?key=YOUR_API_KEY&callback=initMap"  

But you are going to need your own api

Interesting - Im using Mac Sierra and FM 16 advanced. if I click the lightning bolt I only get a popup message " -

You're in Lite mode

Your browser version may not support the full Google Maps. Learn more"

 

API is probably outside my level of competence.

Edited July 25, 20178 yr by Aussie John

I think (I'm on my iPad) if you mouse over at the top of that dialog clicking will put you in full version

That is odd as I have it on my iPad now and I don't see the lighting bolt (and the full features are still missing - e.g. plane)

I think I have solved the issue - use

?force=tt

at then of the URL

Edited July 26, 20178 yr by Aussie John

I have also appeared before this problem, has not been resolved,

My previous post resolved by issue. ?force=tt makes google run in full mode.

Maybe your circumstances are different.