When I try to insert a PDF I get a "Missing plug-in" error.  See attached.

Where do i find the plug -in?  I can't find any guidance on this.

Thanks

1 hour ago, mdfOffman said:

Where do i find the plug -in?

I am guessing (!) this would be:

• AdobePDFViewer.plugin
• AdobePDFViewerNPAPI.plugin

found in MacintoshHD/Library/Internet Plug-Ins.

 

Thank you once again.  I have both those plugins in the place you mention but still get the error message.  Do you have any other bright ideas?

Thanks

What happens if you remove them?

If that doesn't do anything, try (re)installing Acrobat Reader.

(Please note that I am merely guessing. I don't know how to reproduce the problem, so I cannot offer informed advice.)

 

 

Edited June 7, 20232 yr by comment

I have 3 Adobe plug ins there.  I tried changing the name of all 3 so they would not work but got the same error.

I had already tried reinstalling Acrobat Pro.  I guess I'll try fully deleting it first and reinstalling and see if that helps.

So it ends up as a war story!!

My 2012 Mac Mini crashed and I requisitioned my wife's laptop and installed FM.  She already had Acrobat DC on her account but she was on Mojave so I had to upgrade to Ventura..

I don't know how, but I discovered just now that I had installed FM 15!!!.  So I installed FM19 but that didn't fix the plug in problem.

I upgraded Acrobat and that also didn't fix the problem.

So i uninstalled Acrobat completely and re-downloaded it - a very confusingly complicated process .....

So I got a brand new Acrobat interface that finally fixed the problem.  The interesting thing is that I no longer have the 2 Adobe plugins you guessed about.  I only have AdobeAAMDetect.plugin, dated 5 days ago.

Anyway, everything is now working perfectly and I thank you for your never-ending help once again.