solutions wanted Filemaker PC and MP3s problem

[dave baxter]

We have created a music database that we want to use with MP3’s [which are inserted into containers using the ‘insert quicktime’ function]. This works fine on the Mac [OSX] but we are having a number of major problems getting the PC version to work correctly.

Records are first being created on mac and MP3s are inserted into containers then the records are exported and then imported into a PC version of the database with exactly the same folder structure.

When we attempt to import these records into the PC version Filemaker is able to see these MP3s but crashes instantly.

If we make a version on the mac with empty containers, import the records into PC version of Filemaker it doesn’t crash [however we have no MP3s so the database is effectively useless].

When we attempt to link any MP3 on the PC [as in anywhere on any drive] the only way you can currently do this as far as we are aware is by selecting under file type the ‘all files’ option, which suggests that mp3s aren’t supported as the main file type for the PC.

Currently the only options available under ‘audio files’ on the PC for inserting seem to be .wav .aif and .au [unlike the mac OSX version which quite happily seems to deal with mp3’s].

Once we have inserted an MP3 into the container through Filemaker using the ‘insert quicktime’ function it will happily play the MP3. However, as soon as we de-select the container the program crashes.

What we are wanting to find out is how we can get the PC version of Filemaker to work as reliably with MP3s as the mac OSX version.

Any help appreciated

[Genx]

Is quicktime installed on the pc's in question?

[Terrible Toll]

This appears to be a bug with FileMaker and Quicktime 7. If anyone out there knows of a fix - I would really like to know. It works perfectly on a Mac but not in Windows.

Anatole