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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted

Hi All,

I've got a Xserve running OSX Server 10.5.8 and FMSA 9. When I uninstall FMSA 9 and install either FMSA 10 or 11, external authentication breaks. All the external users and groups are set up in the local OS.

Some things we've tried:

-confirmed that FM and External authentication are enabled in the admin

-double checked the spelling of group names in the OS and FM files

-re-uploaded the data files through the admin

-deleted and re-created some users and groups in the OS

-deleted and re-created some external-auth accounts in a database

-burned sage in the server closet

No matter what we do, we end up with error number 661 logged when attempting to authenticate with an external account. I appreciate any suggestions offered up. Thanks!

Posted

Check the date and time on the servers is the same as that on the client. Could be daylight savings or time zone.

Posted

No kidding? I'll have the client check it out. Why would a time discrepancy break authentication? Seems like it would always fail for WAN users outside the server TZ.

Thanks for the suggestion.

Posted

I don't know, but Stephen Blackwell mentions it as a point of failure several times.

I think the machines in the same domain are assumed to have the same time.

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