Java error on Filemaker startup

[ebadia]

I recently installed Mavericks in our computers and since then we cannot open Filemaker if we have installed 360works plugins due to a java error. It seems that the system does not recognize we have Java installed. This is what java- version says about the system:

 

ebpMac27:~ ebadia$ java -version

java version "1.6.0_65"

Java SE Runtime Environment (build 1.6.0_65-b14-462-11M4609

Java HotSpot 64-Bit Server VM (build 20.65-b04-462, mixed mode)

 

The error we got on opening Filemaker is:

 

Error starting Java

360Works plugins require Java 1.5 or later, which is not installed on this computer. Download it from http://www.java.com (error 1)

 

Any Idea why this is happening?

 

Thanks!

[Joe Pampalon]

Hello,

 

It is possible Mavericks disturbed the Java installation for your machine somehow. 360Works plugins require 32-bit Java because FileMaker is a 32-bit process (except for Custom Web Publishing in FileMaker Server), so you may need to reinstall the latest Java SE 6 update from Apple which you can find here: http://support.apple.com/kb/dl1572

[ebadia]

  On 10/29/2013 at 11:46 PM, Joe Pampalon said:

Hello,

 

It is possible Mavericks disturbed the Java installation for your machine somehow. 360Works plugins require 32-bit Java because FileMaker is a 32-bit process (except for Custom Web Publishing in FileMaker Server), so you may need to reinstall the latest Java SE 6 update from Apple which you can find here: http://support.apple.com/kb/dl1572

 

Thanks Joe!!!

I have tried this but the installation fails near the end. Perhaps It's not for Mavericks...

[Joe Pampalon]

Hello,

 

You are saying the Java installer fails to install Java on the machine? That sounds like a more serious issue. You may need to uninstall Java first then reinstall it again after a reboot.

[ebadia]

But it seems it's not an easy thing to do. I'm looking in internet how can i do this and it seems difficult, almost for the Apple Java instalation.

[Joe Pampalon]

Hi there,

 

I would recommend this method to remove Oracle's Java 7: https://discussions.apple.com/message/23551439#23551439

 

But as for removing Java 6, the only 100% safe method I know of is to perform a clean install of OS X

[ebadia]

I will try to do a clean install of Mavericks.

Thanks Joe

[Obara334]

Java is a pain in the a*s http://macsecurity.net/view/67/

[easter90]

you could remove the utilities or junk files with the help of free mac cleaner