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360Works Email Out of bounds exception

Stickybeak
in 360Works Email Plugin

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I am evaluating 360works email plugin and when getting messages from an office365 server I get the following error "java.lang.ArrayIndexOutOfBoundsException: -99"...If I click OK it reduces to "98" but then increases: I assume its retrieving messages and this is the count.

Any ideas?

Untitled 2.png

Edited by Stickybeak

Hi Stickybeak,

We will  need to see your logs to troubleshoot the issue. Please reproduce the error and send the logs to [email protected] before any restarts of FileMaker as restarting will overwrite the logs. This will create an official support ticket for you. See this page for log locations. 

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https://fmforums.com/topic/104452-360works-email-out-of-bounds-exception/
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