360Works Email Out of bounds exception

[Stickybeak]

I am evaluating 360works email plugin and when getting messages from an office365 server I get the following error "java.lang.ArrayIndexOutOfBoundsException: -99"...If I click OK it reduces to "98" but then increases: I assume its retrieving messages and this is the count.

Any ideas?

Edited May 6, 2019 by Stickybeak

[ryan360Works]

Hi Stickybeak,

We will  need to see your logs to troubleshoot the issue. Please reproduce the error and send the logs to [email protected] before any restarts of FileMaker as restarting will overwrite the logs. This will create an official support ticket for you. See this page for log locations.