[ MacOS X / WebViewer issue ] Viewing PDFs in FileMaker’s WebViewer

[ggt667]

I can ping my PDF document server from Terminal, I can connect to the PDF document server from all browsers apart from Safari, my default web browser is FireFox, I also tried to change to Chromium and Opera as the default web browser. WebViewer has the same symptoms as Safari, server not found.

$ ping -nc 1 document
PING document (10.0.0.7): 56 data bytes
64 bytes from 10.0.0.7: icmp_seq=0 ttl=64 time=0.002 ms

--- document ping statistics ---
1 packets transmitted, 1 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 0.002/0.002/0.002/0.000 ms

FileMaker says ’Couldnot connect to the server.’

 

The issues is easily solved by creating a new MacOS X user, and log in to that user, however I would rather like to fix the current user not having to migrate all other application settings. Is there some dns cache specific to Web Viewer and Safari?

Edited June 10, 2020 by ggt667

[MonkeybreadSoftware]

SSL certificate valid for the web server?

PDFs are loaded via HTTPS, so any SSL problem causes them to not show.

[ggt667]

Valid point. What puzzles me is how creating a new Mac OS X account and running FileMaker from within this new account will not have this same issue as described above. Any thoughts?

Edited June 11, 2020 by ggt667

[MonkeybreadSoftware]

Browser settings? Cookies? Stuff in Cache?

SSL certificates in keychain?

Something may not be setup right.