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  • Newbies
Posted

I just purchased and installed FM7. I am unable to use the help file. When I select the menu for help, a blank help screen comes up. Does anyone have any ideas? I'm using a powerbook w/ MacOS 10.34

thanks,

John

Posted

I would guess that either 1) the install was not successful or 2) there is some kind of permissions problem. I'd start with reinstalling and repairing permissions. If you have Disk Warrior 3.0.2 or Norton Utilities 8.0, I'd probably try running one first just to make sure the system is clean.

-bd

  • Newbies
Posted

Thanks. OK, I deleted FM7 folder from Applications, and deleted FMpreferences folder from home library. Turned off Virex, re-installed FM7, repaired permissions, and still no help... I don't have disk-warrior or norton, so haven't tried that...

I guess I'll have to use my one free support call Monday to see if FM support has any ideas.

Thanks again for your response.

This topic is 7405 days old. Please don't post here. Open a new topic instead.

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