I have the following setup but I'm unable to start the Server Admin Console:

 

Filemaker Server 12 Advanced License

Filemaker Pro Advanced 12 Software

 

Dedicated Hosting Computer:

MacBook Pro (2.33 GHz Intel Core 2 Duo, 3 GB Ram)

Mac OS X Lion 10.7.5

Java 7

 

Web Sharing is Enabled in System Preferences/Security but:

1. according to the FMServer setup guide, if I enter http://127.0.0.1//~yourshortusername/ I should know if Apache is running properly 

2. when I type "http://127.0.0.1//~yourshortusernam/"I get "Forbidden, you don't have permission to access /~yourshortusername/ on this server (and yes I am substituting my actual username)

3. when I type just http://127.0.0.1// it returns "It works!"

4. when I type http://127.0.0.1//yourshortusername/ without the ~, I get "Not Found, the requested URL/username" was not found on this server.

 

The Setup Guide states the Firewall Setup should allow for the following ports:

Ports 5003, 16000, 16001, 80, and 443 available and open in the Firewall

Ports 5013, 5015, 16004, 16008, 16010, 16012, 16014, 16016, 16018, 16020, 16021, and 50003 available but not open in the Firewall

 

I have no idea how to set all this up since there are no options for ports in System Preferences/Security/Firewall. I tried using NoobProof but even that wasn't straight forward, especially in terms of making ports available to the machine and not open in the Firewall, I have no idea how to do this.

 

There is no other Filemaker Server running on this computer, nor is Filemaker Pro running when I try to launch the Admin Console.

 

When I do try to start the Server Admin Console, it tells me "the Start Page is not available, the Admin Server process may not be running, a required port may not be available, or your machine may be running slowly".

 

How do I troubleshoot which one of these issues are my problem, or if it's something else?

 

Any assistance would be greatly appreciated.

 

Mark

If this machine is not going to be exposed to the internet or accessible from the internet then you can try with the firewall off.  That opens all the ports.

 

That machine is *NOT* a good FileMaker Server.  Very slow, very slow hard drives and the amount of RAM is minimal.

 

You mention that you make sure that FMP is not running when you open the admin console.  You actually have to make sure FMP is not running at all when you start FMS overall, not just the admin console.  Otherwise FMS will try to grab the same port (5003) that FMP already has and will fail to start.

 

When you use Activity Monitor, what process do you see that start with "fms"?

The plan was to test it out on a local personal server, make sure its all working properly before moving it to an online dedicated hosting server (dedicated since I need to run SuperContainers with the plugin to allow IWP). The Activity monitor shows java using 145% CPU and kernel_task using 48.2%. This obviously can't be good. I rebooted the computer and turned off the firewall but still no go.

I have an iMac (3.33 GHz Core 2 Duo, 8GB ram, Mac OS 10.8.5), so I installed FMServer 12 on here but also no luck (admin console start page not available). I tried to ping the Apache server as well, even after enabling web sharing in Mountain Lion following these instructions ([url="http://reviews.cnet.com/8301-13727_7-57481978-263/how-to-enable-web-sharing-in-os-x-mountain-lion/"), but the response is Safari can't connect to the server 127.0.0.1.

So it doesn't appear to be just the slow processor, and it's not the firewall.

Any suggestions?

what version of FMS12 are you trying to install?  It should be v4.

 

Where do you get stuck?  Does the deployment wizard actually start?

FMS12.0.4.405

 

I have the FM Start Page icon on my desktop, when I click it, it try's to connect to the Admin Console Start Page but fails and gives this error:

 

Right nowThe FileMaker Server Admin Console Start page is not available.

 

It seems at one point it went a little further and began the admin console initiation by downloading "admin_console_init_webstart.jnlp" but when I run this program I get "unable to launch the application" with the following server error response:

 

java.io.IOException: Server returned HTTP response code: 500 for URL: http://localhost:16000/admin_console_init_webstart.jnlp?install=multi

at sun.reflect.GeneratedConstructorAccessor1.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)

at java.lang.reflect.Constructor.newInstance(Constructor.java:526)

at sun.net.www.protocol.http.HttpURLConnection$6.run(HttpURLConnection.java:1675)

at sun.net.www.protocol.http.HttpURLConnection$6.run(HttpURLConnection.java:1673)

at java.security.AccessController.doPrivileged(Native Method)

at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1671)

at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1244)

at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)

at com.sun.deploy.net.BasicHttpRequest.doGetRequestEX(Unknown Source)

at com.sun.deploy.cache.ResourceProviderImpl.checkUpdateAvailable(Unknown Source)

at com.sun.deploy.cache.ResourceProviderImpl.isUpdateAvailable(Unknown Source)

at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.launch(Unknown Source)

at com.sun.javaws.Main.launchApp(Unknown Source)

at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

at com.sun.javaws.Main.access$000(Unknown Source)

at com.sun.javaws.Main$1.run(Unknown Source)

at java.lang.Thread.run(Thread.java:724)

Caused by: java.io.IOException: Server returned HTTP response code: 500 for URL: http://localhost:16000/admin_console_init_webstart.jnlp?install=multi

at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1626)

at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:468)

... 15 more

What version of Java are you using.

The Java control panel sates "Your system has the recommended version of Java"

 

Java 7 Update 40

To me this appears to be a java issue, The Java control panel is only telling you  that you have the latest version

I would try a different java update and see if you get the same thing. 

Ok, downloaded the Java update directly from the internet, installed it, ran the FMS12 Start Page, it launches in Safari Browser and  downloads "admin_console_init_webstart.jnlp", which I have to open manually, which then runs the FM12 Server Admin Console and ends with the error "Unable to launch the application, Unable to load resource: Http://localhost:16000/admin_console_init_webstart.jnlp?install=single

 

Exception:

com.sun.deploy.net.FailedDownloadException: Unable to load resource: http://localhost:16000/admin_console_init_webstart.jnlp?install=single

at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)

at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)

at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.launch(Unknown Source)

at com.sun.javaws.Main.launchApp(Unknown Source)

at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

at com.sun.javaws.Main.access$000(Unknown Source)

at com.sun.javaws.Main$1.run(Unknown Source)

at java.lang.Thread.run(Thread.java:724)

 

Wrapped Exception:

java.io.IOException: Server returned HTTP response code: 500 for URL: http://localhost:16000/admin_console_init_webstart.jnlp?install=single

at sun.reflect.GeneratedConstructorAccessor1.newInstance(Unknown Source)

at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)

at java.lang.reflect.Constructor.newInstance(Constructor.java:526)

at sun.net.www.protocol.http.HttpURLConnection$6.run(HttpURLConnection.java:1675)

at sun.net.www.protocol.http.HttpURLConnection$6.run(HttpURLConnection.java:1673)

at java.security.AccessController.doPrivileged(Native Method)

at sun.net.www.protocol.http.HttpURLConnection.getChainedException(HttpURLConnection.java:1671)

at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1244)

at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)

at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)

at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source)

at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)

at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)

at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)

at com.sun.javaws.Launcher.updateFinalLaunchDesc(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)

at com.sun.javaws.Launcher.launch(Unknown Source)

at com.sun.javaws.Main.launchApp(Unknown Source)

at com.sun.javaws.Main.continueInSecureThread(Unknown Source)

at com.sun.javaws.Main.access$000(Unknown Source)

at com.sun.javaws.Main$1.run(Unknown Source)

at java.lang.Thread.run(Thread.java:724)

Caused by: java.io.IOException: Server returned HTTP response code: 500 for URL: http://localhost:16000/admin_console_init_webstart.jnlp?install=single

at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:1626)

at java.net.HttpURLConnection.getResponseCode(HttpURLConnection.java:468)

... 16 more

 

I've restarted everything and back to getting "The Filemaker Server Admin Console Start Page in not available."

 

I'm at a total loss with all of this. Strange that I'm having issues with two different machines with two different OS versions. 

Which version of java are you now using?

Mmm.. do you have 2 versions of Java installed?

 

Is it possible that the .jnlp file is being started in Java 6 and, as a result, failing.

I'm not very familiar with Java so any direction on how to troubleshoot my Java installations would be helpful (checking how many versions are installed, what version is installed, starting/stoping and resetting the Java server, and testing if the Java server is working properly). Since I'm trying to get FMServer 12 to work on either my OS 10.7 computer or my OS 10.8 computer, if troubleshooting Java on each system is different, guidance for each system would be greatly appreciated.

You Know how to get to the java control panel ?  under java, click user and  system and please post the screenshots for both

Screenshots attached.

Java1.tiff

Java2.tiff

That is 7 version 40 you need to uninstall that and download an older version of 7.    I would try 7 version 21.  you can download older versions of java here

 

http://www.oracle.com/technetwork/java/javase/downloads/java-archive-downloads-javase7-521261.html#jre-7u21-oth-JPR

 

 

Also you may want to read this   http://help.filemaker.com/app/answers/detail/a_id/11357

 

Let me know how these work out so we can help get this resolved for you.

Have you tried to use FireFox.  I had a similar (?) problem, the admin console wouldn't launch in Safari.  But when I tried FireFox it worked fine.

Thanks but no luck with running in FireFox.

 

I did uninstall Java 7 v. 40 and replaced it with v. 21 (see attached screenshots).

 

I also followed the instructions from http://help.filemake...tail/a_id/11357 by deleting the XML configuration files but I am unable to find the Filemaker Server Deployment Wizard to edit the system host files.

 

Any thoughts? 

Java3.tiff

Java4.tiff

1) in the java console, make sure you delete all temp files.

2) in the advanced tab of java is the  enable the next generation of java  plugin  -try toggling this.

 

 also perhaps an internal server error  ie.. 500 . can you post your server error logs when you try and run the console. also any pertinant filemaker error logs.

ps. I am running out of ideas as I am primarily a windows person.

1) In the Java Control Panel Advanced Tab, I selected "show console" but I still don't see a console so not sure how to delete temp files

2) in the advanced tab of java, I don't see anything relating to a java plugin

 

I will need some assistance on how to retrieve my server error logs when I try to run the console and filemaker error logs.

 

I've also attached a screen shot of my activity monitor, which appears to indicate that the server is running, is that correct?

 

I do appreciate your willingness to help resolve this.

 

Java6.tiff

Java7.tiff

Java8.tiff

Activity Monitor fmserver.tiff

Ok, I've been able to get as far as:

1. FileMaker Server 12 Start Page in Safari

2. Downloads the "admin_console_init_webstart.jnlp" but doesn't launch

3. I find it in the Downloads folder, right click and select open to launch it

4. I'm asked if I want to run the application (Publisher: Filemaker Incorporated) with a yellow box stating "This application will be blocked in a future Java security update because the JAR file manifest does not contain the Permissions attribute. Please contact the Publisher for more information."

5. I click "Run"

6. A "Java Console" opens briefly, some text scrolls through a window very quickly but I can make out some "missing application, missing permissions"

Please help!

Hi,

 

Further to: 

http://fmforums.com/forum/topic/89657-filemaker-server-12-advanced-admin-console-start-page-is-not-available/?hl=java+version

 

I too have the same issue as the initial author - even after removing Java 7 Update 51, then installing Java 7 Update 21, and also removing temporary files. Managing the server without the GUI console is difficult without it.

 

Has anybody found a fix for this yet?

 

Greg

 

I merged your topic with the one cited as being the same problem.