neilticktin Posted February 6, 2018 Posted February 6, 2018 Hi, We're just starting with CloudMail and while we have an existing AWS account in place, we're new to Amazon's SES. We've already been approved for static IPs and increased rate, but Amazon Support is recommending that we have two static IPs ... not just one. Does CloudMail support this? If yes, then is it a good idea to have the multiple static IPs? Thanks! Neil
ryan360Works Posted February 6, 2018 Posted February 6, 2018 I'm not sure why Amazon would recommend that you have two static IPs. Was that a recommendation in relation to using CloudMail? CloudMail will automatically create an EC2 instance with an elastic IP address the first time you put in your keys in the CloudMail file or call CMSetCredentials. The IP for this instance will not change unless you delete the instance and the plugin creates a new one. This is so you can create a DNS record to point your domain name at the IP address to help prevent your emails from being flagged as spam/abuse. Make sure that the keys you input into CloudMail belong to a user that has administrative privileges. The user only needs to have admin privileges until the EC2 instance is created and then they can be removed if necessary.
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