fmp17 Problem with Citrix and "change cursor to hand"

[mbarrett65]

I am using Citrix to access my FM17 solution. Recently, I noticed that the cursor gets jerky/won't move smoothly over a button that has "change cursor to hand over button" selected. It seems like maybe it's making a call back to the server. If I disable "change cursor to hand" it becomes smooth again. This does not happen when using the client software. I believe this started happening within a month or so; we've been using Citrix for years and don't think this has been an issue. Thanks for any insights. 

[Fitch]

Does the button have a calculated tooltip maybe?

[mbarrett65]

Thanks for your response. The buttons do not have a calculated tooltip, but they do have tool tips and removing that seems to have helped the issue.

I did discover that it only seems to happen when my Mac laptop is connected to another monitor. When I unplug the monitor, the jerkiness goes away on the laptop screen. 

Edited October 26, 2018 by mbarrett65

[Fitch]

Hmmm, could be something to do with screen resolution?