Portal row cannot delete with button.

[fousthvk]

I have a portal and add a simple single step button to delete the portal row. Not every row let’s me delete. Some do. Some don’t. I’ve never seen this before. What could be the issue?

[comment]

1. What exactly does happen when it "doesn't let you" delete?

2. Can you post a simple file that demonstrates the problem?

 

[fousthvk]

The button isn’t clickable. 

[bcooney]

make sure the button is completely in the portal row. you can tell by moving the portal or looking at the Object palette hierarchy. If the button "floats" on top, it's not in the portal row, and therefore you've lost the context for the portal button. 

[comment]

8 minutes ago, bcooney said:

make sure the button is completely in the portal row

If the button is not inside the portal, then it won't be repeated in every row. And it will still be "clickable" (i.e. change its appearance in "Hover" and "Pressed" states) - even if  no action will take place. 

 

[fousthvk]

Yep that’s not the issue it’ll skip rows. Some rows work then 2 won’t then 5 will. It’s driving me nuts. 

[LaRetta]

4 hours ago, fousthvk said:

The button isn’t clickable.

it’ll skip rows. Some rows work then 2 won’t then 5 will. It’s driving me nuts. 

Either the button is clickable which works on some records or it isn't clickable at all. Here is how we can help you:

1.  Record a video with the file in Browse mode clicking into row 1, then row 2 etc and switch to a few different records and click the Delete on each row.  Attach the video.

2. Attach a screen shot in Layout mode of the entire layout including status bar.

3.  Do you have any script triggers on this layout?

4.  Do you have any special Privileges assigned to records in this table?

5. When you record the video, have script debugger open and viewable to us as well.

It is possible that, with this information, we can pin down the problem.

 

Edited August 27, 2021 by LaRetta

[Steve Martino]

Or…Can you just post a copy of the file with some sample records?

[fousthvk]

Here is a video, I will work on a file.... 

 

https://www.icloud.com/iclouddrive/0DF424T0z_uENAdUuPZaF206Q#Portal_Row