Sound file crash bug still there

[Piotr]

The bug in FM for Windows that causes it to crash when trying to play an imported .AIF file is still there. I can't believe that this OLD bug (since v. 6) has not been fixed yet. There is already a plug-in available that allows you to import sound files without relying on FM and QuickTime engines, developed specifically to address this bug. Shame on you FileMaker Inc.!

Piotr

[Blaze]

Agreed, and they even act innocent and surprised when you bring up the issue, like they've never heard of it.

What is this plugin you speak of - I could make use of that!!

[Steven Cappiello]

The people at FileMaker are amazing, and the opposite of shameful. They've offered us the universe, and can't spend their energy on every province. Sounds to me like you have a bad audio file that might crash other apps as well. Have you tried? I am sure if they could fix an honest issue within their constraints, they would. I've never seen a bunch of folks that are as caring, considerate, energetic and professional.

[Blaze]

This is a known and long standing issue - not some bad audio file.

A helpful, informed, intelligent response would be appreciated (not some misguided praise like the last one)

[Piotr]

New Millennium makes the Media Manager plugin that addresses the QT crash issue. Here is the link:

http://www.newmillennium.com/index.php?submenu=Developer_Software_MediaManager&src=directory&view=products&srctype=display&id=5&category=Developer%20Software

Look for the section "MediaManager Solves the QuickTime 7/FileMaker Pro Bugs on Windows" at the bottom of the page.

Piotr