MAC FM Server Advanced 11 - External Authentication disabled after restart

[Mr. Scott]

Since about a week ago, we noticed that after a routine server restart that the previous radio button enabling External Authentication is now always disabled and must be re-enabled.

Is there a plist or preference file that may be damaged, and if so, which file(s) should I yank (and where would they be located)?

We have also been experiencing "communication was lost to the host…" errors, which affects all connected users, connected via the WAN from any location (Austin, Sacramento, VPN). Maybe it is related, since it never seemed to occur previously?

Thanks in advance,

- - Scott

[Mr. Scott]

It seems that we not only lose our settings for external authentication, but all of our backup schedules as well.

[Steven H. Blackwell]

You probably need to reinstall FileMaker Server on the host.

Steven

[Wim Decorte]

Seems to me to be a problem with the permissions on the folders where FMS is installed or maybe even where the config plist is stored. Do a repair permissions before reinstalling.

[Mr. Scott]

OK. Thanks for the responses, Mr. Blackwell and Mr. Decorte. I will pass this on to the System Admin.

[Mr. Scott]

I finally got to the bottom of this. After having problems with installation of MirrorSync from 360Works, our System Admin found that re-installing did not resolve any of the issues I asked about in this forum post, nor the problem with installing MirrorSync.

Turns out that the default path for the server was set to the Library/FileMaker Server, rather than the normal default location of fmserver user ~/ (home) path. Our System Admin changed that and things were normal again - no lost settings or backup schedules.

Best regards,

- - Scott