FM11+supercontainer and white/black webviewer fields

[Steinfeld]

Hello,

 

I have a similar problem like this one: http://fmforums.com/forum/topic/88460-blank-sc-fields/

 

- FM database running on FM 11 Server Advanced - Supercontainer 2.864

- Customer using Win7 64-bit Home with a Fm11 client

 

After some refreshing or flipping through layouts the webviewer field start to become white and then black.

Other customers on different platform (OSX, Win7 Pro) don't experience this.

After closing and re-opening the database on the client the images show up again, only to disappear shortly after.

 

It seems this also is the java caching problem...

 

Screenshot is attached.

 

Any help would be greatly appreciated.

 

Regard,

S. Steinfeld

[Joe Pampalon]

Hi Steinfeld,

 

Have you tried the solution from http://fmforums.com/forum/topic/88460-blank-sc-fields/ ? That should've fixed the problem.

 

You can also try disabling the java applet in the web viewer by adding a "noapplet" style modifier to the end of your URL. e.g. http://www.yourServer.com/SuperContainer/Files/custom/file/path?style=noapplet

 

Let me know if this works for you! Thanks!

[Steinfeld]

Thank you for your answer and sorry for my belated reaction...

 

Due to the recent Java update 25, the problem has somewhat solved itself.

 

Yet surfaced another one. On each layout with a webviewer filed, windows announced that Java is used and due to the fact that it seems to be an "unknown publisher" it will be blocked.

 

Solution I found: Re-installation java from within IE10 (Firefox was the standard browser), in Java-Control Panel / Advanced:  Default Java for Browsers: Mozilla Family activated. (IE10 is activated, but greyed-out.)

 

This solved the problem for me. (Hopefully longer than the next java Update)

 

Thanks for your help.