pc admin console will not start

[johnmarcel]

Hey all,

I just upgraded from filemaker 13.0v1 to 13.0v3 the problem is prior to the update the admin console was working now it is not. the server event viewer keeps giving me an error code of 701(admin server process has terminated abnormally).

Java is running. Before the update i was able to telnet into port 16001 now I am unable to.

any help would appreciatied.

[Rick Whitelaw]

Remote access to the Admin Console is via port 16000. Locally via 16001. I can access remotely but not locally. It doesn't mean the console isn't running. I lost local access when I installed the latest FMS update.

[johnmarcel]

I followed the following instructions i got 13.0v1 back and everything appears to be working. So I tried to run the updater again. Well this time the updater starts but stops after it removes Microsoft Application Request Routing. 

Travis Green:

 

Thank you for the post.

 

From a browser on the server COMPUTER, test the following URL:

 

https://localhost:16000/

 

Does the FileMaker Server 13 Start Page fail to load? 

Does http://localhost/ load the "FileMaker  DATABASE SERVER Website"? 

 

If not, we may be having an issue interacting with IIS.

 

If none of those pages load: 

 

1. Redownload the full FileMaker Server 13.0v2 INSTALLER from your store email

2. Uninstall the following: 

 

FileMaker Server 13

IIS URL Rewrite Module
Microsoft Application Request Routing
Microsoft External Cache for IIS

Microsoft Visual C++ 2012 Redistributable Package (x64)

Microsoft Web Farm Framework

 

3. Reinstall with the full FileMaker Server 13.0v2 INSTALLER.

 

The above steps will reinstall all of those components, and restore access to the FileMaker Server 13 Admin Console. 

 

If the above does not resolve the issue, please let me know and we can discuss next steps. 

 

TSFalcon

FileMaker, Inc.