Trio URL Plugin not recognized.

[Jim Gill]

Hello,

We have a WebDirect solution where customers can log in to a personal account and make payments via credit card.   This  solution was developed as an IWP solution in FMP 12 running on Filemaker Server 12 Advanced using the Troi URL plugin to connect to the Nelix Transax gateway.  Worked flawlessly.

 

We have recently upgraded to Filemaker Server Advanced 13.05 and have hit a wall with the Trio URL plugin.  The plugin fires fine on the server-side using FMP.  However when run through WebDirect - nothing happens.   

 

I have installed the plugin exactly how the Troi website describes:  http://www.troi.com/...e-plug-ins.html

I uninstalled and reinstalled Filemaker Web Publishing Engine.  

Looking at the Trio log files (attached) it is obvious that the Fiilemaker Web Publishing engine is not recognizing the plugin.   

We are running Filemaker Server on a Windows 2008 R2 64bit machine.  And we have installed the correct *.fmx64 files in the appropriate folders.

 

Any advice?

Thank you for your help!

Jim Gill

Troi Plugin Web Engine.pdf

Troi Plugin FMServer.pdf

[Jim Gill]

Update - Nelix Transax no longer requires the Troi URL Plugin.  They have upgraded their gateway and only require a simple Insert from URL script step. Simple is better!