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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted

hello all.

i'm having a problem and i don't know where to start looking for help solving it. i have shortcuts to our db's on our desktop (windows xp) and in order to open them, i click on the shortcut icon. but occasionally, the db's won't open. the computer will pause, and then nothing. no "file not found" or any other kind of error message. the only solution i've found so far is to restart the computer. this works for a bit, but eventually, the same thing happens and i can't open it again. very frustrating. any ideas? thanks in advance for your help.

josh

Posted

right now i have 4 databases. the "job file" needs the 2 others open to operate due to relationships and lookups. so when i open it, the others open automatically. the 4th i use for billing purposes, so only need it sporadically. i use a shortcut to the job file to open filemaker when i need it, as this opens the other db's by itself.

right now i have a shortcut on the desktop, as well in the quickmenu. when this problem occurs, i can't open filemaker with either of these. i can't even open it with the actual icon (not the shortcut) in the folder where it resides. the only solution i've found is a restart.

Posted

The next time you click one of the short cuts or the executable and it does not open do a ctrl-alt-delete, click "task manager" and click the processes tab - see if FileMaker Pro.exe is in the "image name" column - if it is highlight it and click the "end process" tab. Then try opening the file again. Let us know if that works.

This topic is 7928 days old. Please don't post here. Open a new topic instead.

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