Damaged Files due to Improperly Closed Files

[bjo]

I'm not certain where to post this question - it's fairly elementary, but something I'm unable to figure out. I use FMP Developer 6 to develop a DB being served off a MAC to both Mac and Windows machines. In all layouts of data entry, I have a close button that goes to a main menu that indicates the user needs to go to FILE and then QUIT.

However, every time I access the files on the server and open them up to make a change or two, or just run reports, a text box opens saying that the file wasn't closed properly - no matter the file. I'm afraid this is causing a lot of damage to the files. Has anyone run across this?

I read some articles on this, and they state that improperly closed files usually happen when the machine has been shut down when FMP is still running. This never happens - all programs are shut down before any of our computers are shut down. Could this be a server issue?

Any help would be appreciated. Thanks in advance--

Barbara

[BobWeaver]

First, make sure your users are only opening the files with the Hosts option, not with file sharing. In fact, make sure that the server's file sharing is turned off.

Second, If the server is a Mac running OSX, there is a known bug that causes files to become corrupted when you shut down. If the server is a Mac, then you should use OS9.2 or OS8.6 until Filemaker/Apple resolve the problem.

[John Caballero]

Hi Bob,

Is there some literature on this bug? My client uses Mac OSX on their server and just the last week or so, they've been having problems with files getting corrupted.

Thanks,

[BobWeaver]

Lots of threads about it in FM Server and OSX

And in one of them there is a reference to technical article on the FMI web site.

[John Caballero]

Thank you.

[bjo]

Thank you so much for your help - I accessed the thread regarding FM Server and OSX and I'll give this to our IS/IT administrator. We are serving from OSX! This information is invaluable. Thanks again---

Barbara