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Claris Engage 2025 - March 25-26 Austin Texas ×

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  • Newbies
Posted

Sometimes I get an error message in FileMaker like this:

"FileMaker can not read the disk where the file is located. Select continue to retry or quit in order to copy the file to other disk"

(this is a translation of the original message in Spanish)

The question is that the option "retry" does never work. You have to quit FileMaker.

This message was not very frequent in the past, but this year I have crashes almost every day. It usually happens during the running of several scripts that include importing steps.

I have tried to increase FileMaker RAM assignment and I have a lot of free hard disk space.

Can somebdoy help me? Thank you very much

Posted

If your on a network it maybe your computer or the host computer disconnecting you when idle. (look at the sleep options and make sure your disk does not spin down or the host is not disconnecting you).

If all else fails best advice UPGRADE YOUR OS !

9.2.2 ?

Wow i haven't heard that for a while and can no longer see the structure of the os in my head to help much further.

best

Stuart

Posted

That message usually means that the hard drive is fragmented, and needs to be cleaned up. You might be able to clean it up using one of the utilities like Norton.

As suggested, if you haven't upgraded your OS, you should do that right away.

Version 5 is not compatible with system 10.x (too bad), so upgrading to 10.x isn't an option unless you also upgrade FileMaker. In order to do this, you need to be sure that the Hardware can handle 10.3.9 and up in order to move to 8.0.x or 8.5.

HTH

Lee

  • 2 weeks later...
  • Newbies
Posted

I will try to defragment the hard disk. But I am not sure to have the adequate software.

Instead I can make a backup and format the hard disk. Do you think this can help? (I have quite a lot of disk space, more than 60%)

Thank you Lee.

Posted

That works too.

In fact, that was how I did it last time using my current setup.

Lee

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