Hi guys,

Does anyone (this is probably best answered by a UK person) have any troubles accessing Filemaker via the Internet?

Using my client at home I can access databases over the net that are hosted at my work, but I cannot access ones which are hosted on my webserver hosted privately elsewhere. Yet a machine on the same LAN as the web server can see and access them OK.

All I get in the hosts window is an empty box

The webserver is hosted on a BT ADSL line, does BT block ports 5003 etc?

Yes, you're on the right track. This is usually due to Firewall ports being blocked. You said that the web server is hosting the files, usually this is either by Server or a standard copy of FileMaker Pro. Both require certain ports to see the files even when the IP is manually entered.

The FileMaker Website has info on what ports are necessary. And of course you must be using TCP/IP not other proprietary protocols like AppleTalk etc...

Another thing to check would be the Port Mapping feature of your Firewall. Port mapping will allow access to a specific computer to specific ports.

Much Luck!

Jonathan

[ August 13, 2001: Message edited by: Jonathan Mickelson ]

Make sure that IP ports 5003/tcp and 5003/udp, 2399/tcp and 2399/udp are open, both incoming and outgoing. These are the ports that FileMaker uses.

The server is running Filemaker Client on a machine which is directly connected to the ADSL line...

There is a NAT proxy for the other people on the network, but surely that wouldn't affect the server itself?

Usually, when users access via a proxy, the server will only accept non-web traffic from the proxy server - which redirects traffic through reassigned IP addresses. The proxy server may also be set up to only allow certain port traffic from the logged on machines.

Some Cable and DSL routers/hubs also work in the same way as a proxy server - redirecting IP traffic to reassigned IP addresses.