Twice now, over the past few months, I've launched FileMaker Pro Advanced 13 on my mac (OS X 10.9.4 or 10.9.5) to get this error message:

This application has been installed incorrectly or modified by another program. Please run the Installer to get a fresh copy of the application after determining the cause.

I can and will re-install the app, but it's a hassle. Any idea what causes this?

Hi xochi, can you provide a little more information about your issue?  What kind of hardware do you have and do you have the latest updates for OS X and Java?  

 

Have you tried going into Disk Utility and Repairing Permissions?  Have you checked if any third party anti-virus or firewall programs are blocking or affecting FileMaker?  Does a computer restart usually fix the issue?  Or does it reoccur until you reinstall?  

What seems odd to me is that the message has shown up only twice in the last months. I assume you use FMPA much more often than that. I can't help you with the cause of the problem, but it is odd that it's not consistent. I have never encountered this. Also Mac, Lion and Mavericks machines.

I run a pretty clean system with OS X 10.9.5 - no antivirus or third party software that are the usual suspects.  I have some Adobe CS5 apps installed (Flash) and both Parallels and VMWare Fusion, but never had trouble with them in the past.

 

I agree that it's odd.

 

Remembering back, I think I may have run Disk Utility / Repair Disk Permissions about a week ago, but I don't think the FM13 problem happened immediately afterwards, tho I may be mis-remembering.

Let us know if this issue reoccurs.

I upgraded to 10.10.3 and it seemed fine, but just today - it happened again.   Right after the "installed incorrectly" message I get a crash, and the stack crash suggests it's the Dacons Mail.IT plugin to blame.

I'll check my plugin versions - perhaps I'm out of date?

 

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib            0x92dde69a __pthread_kill + 10
1   libsystem_pthread.dylib           0x9790ff19 pthread_kill + 101
2   libsystem_c.dylib                 0x90ba0eee abort + 156
3   libsystem_c.dylib                 0x90b698c5 __assert_rtn + 399
4   net.dacons.mailit                 0x104dc5a9 std::mutex::lock() + 121
5   net.dacons.mailit                 0x104dc51c std::mutex_locker<std::mutex>::mutex_locker(std::mutex&, bool) + 60
6   net.dacons.mailit                 0x104db7b8 std::mutex_locker<std::mutex>::mutex_locker(std::mutex&, bool) + 56
7   net.dacons.mailit                 0x10564626 std::__utf::compare(unsigned short const*, unsigned long, unsigned short const*, unsigned long, bool, bool*) + 134
8   net.dacons.mailit                 0x10565077 std::utf_memicmp(char const*, unsigned long, char const*, unsigned long, bool*) + 327
9   net.dacons.mailit                 0x103b412d std::__unichar_compare<char, false>::memcmp(char const*, unsigned long, char const*, unsigned long, bool&) + 77
10  net.dacons.mailit                 0x103b40b3 std::unichar_traits<char, false>::compare(char const*, unsigned long, char const*, unsigned long) + 99
11  net.dacons.mailit                 0x103b3fc9 std::unichar_traits<char, false>::compare(char const*, char const*, unsigned long) + 57
12  net.dacons.mailit                 0x1043faed std::basic_string<char, std::unichar_traits<char, false>, fmx::Allocator<char> >::find(char const*, unsigned long, unsigned long) const + 237
13  net.dacons.mailit                 0x1043ced3 std::basic_string<char, std::unichar_traits<char, false>, fmx::Allocator<char> >::find(char const*, unsigned long) const + 83
14  net.dacons.mailit                 0x10435f10 fmx::FilePath::GetSysPath(std::basic_buffer<char>&) const + 320
15  net.dacons.mailit                 0x1043584a fmx::FilePath::GetMacSpec(FSRef&) const + 106
16  net.dacons.mailit                 0x103ece0e __FirePlant__::LogStream::setFileSize(fmx::FilePath const&, long) + 62
17  net.dacons.mailit                 0x103ec5f5 __FirePlant__::LogStream::close() + 133
18  net.dacons.mailit                 0x103eece6 CloseLogFile(bool) + 214
19  net.dacons.mailit                 0x103197cf MIFpLogStreamSink::~MIFpLogStreamSink() + 47
20  net.dacons.mailit                 0x10317f47 MIFpLogStreamSink::~MIFpLogStreamSink() + 23
21  net.dacons.mailit                 0x10317f6a MIFpLogStreamSink::~MIFpLogStreamSink() + 26
22  net.dacons.mailit                 0x10316f38 void boost::checked_delete<MIFpLogStreamSink>(MIFpLogStreamSink*) + 40
23  net.dacons.mailit                 0x1031701a boost::detail::sp_counted_impl_p<MIFpLogStreamSink>::dispose() + 26
24  net.dacons.mailit                 0x10231e08 boost::detail::sp_counted_base::release() + 72
25  net.dacons.mailit                 0x10231dbb boost::detail::shared_count::~shared_count() + 43
26  net.dacons.mailit                 0x10231d87 boost::detail::shared_count::~shared_count() + 23
27  net.dacons.mailit                 0x10317e0c boost::shared_ptr<Logging::CSink>::~shared_ptr() + 28
28  net.dacons.mailit                 0x10316a37 boost::shared_ptr<Logging::CSink>::~shared_ptr() + 23
29  net.dacons.mailit                 0x1055041d std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> >::~pair() + 29
30  net.dacons.mailit                 0x1054d687 std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> >::~pair() + 23
31  net.dacons.mailit                 0x1054dbe7 void std::_Destroy<std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> > >(std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> >*) + 23
32  net.dacons.mailit                 0x1054dbb9 void std::__destroy_aux<std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> >*>(std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> >*, std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> >*, std::__false_type) + 41
33  net.dacons.mailit                 0x1054db84 void std::_Destroy<std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> >*>(std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> >*, std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> >*) + 36
34  net.dacons.mailit                 0x1054dab4 void std::_Destroy<std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> >*, std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> > >(std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> >*, std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> >*, std::allocator<std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> > >) + 36
35  net.dacons.mailit                 0x1054eb6c std::vector<std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> >, std::allocator<std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> > > >::~vector() + 92
36  net.dacons.mailit                 0x1054d577 std::vector<std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> >, std::allocator<std::pair<boost::shared_ptr<Logging::CFormat>, boost::shared_ptr<Logging::CSink> > > >::~vector() + 23
37  net.dacons.mailit                 0x1054c1ab Logging::CLogger::~CLogger() + 43
38  net.dacons.mailit                 0x1054c177 Logging::CLogger::~CLogger() + 23
39  net.dacons.mailit                 0x1054c12a Logging::CLogger::~CLogger() + 26
40  net.dacons.mailit                 0x10317a88 void boost::checked_delete<Logging::CLogger>(Logging::CLogger*) + 40
41  net.dacons.mailit                 0x10317a59 boost::scoped_ptr<Logging::CLogger>::~scoped_ptr() + 25
42  net.dacons.mailit                 0x10316b87 boost::scoped_ptr<Logging::CLogger>::~scoped_ptr() + 23
43  libsystem_c.dylib                 0x90ba1c51 __cxa_finalize_ranges + 315
44  libsystem_c.dylib                 0x90ba1cd7 __cxa_finalize + 59
45  libsystem_c.dylib                 0x90ba1fd4 exit + 62
46  com.apple.AppKit                  0x995450e7 -[NSApplication terminate:] + 2546
47  com.filemaker.client.advanced12    0x0041e1e1 -[MFAppDelegate applicationWillFinishLaunching:] + 254
48  com.apple.Foundation              0x948d4053 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 50
49  com.apple.CoreFoundation          0x91e07c34 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
50  com.apple.CoreFoundation          0x91ce7901 _CFXNotificationPost + 3713
51  com.apple.Foundation              0x948b5224 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
52  com.apple.Foundation              0x948c8772 -[NSNotificationCenter postNotificationName:object:] + 56
53  com.apple.AppKit                  0x99224b1f -[NSApplication finishLaunching] + 696
54  com.apple.AppKit                  0x99224480 -[NSApplication run] + 143
55  com.filemaker.client.advanced12    0x000a1baa CMacApp_Main + 649
56  com.filemaker.client.advanced12    0x0016c8e5 main + 65
57  com.filemaker.client.advanced12    0x0009df55 start + 53

Update:  My Dacons Mail.It plugin was old (version mailit_mac_v_6.0.0.14 ) and I've updated to the latest (mailit_mac_v_6.0.1.26) but I still had to reinstall FileMaker Pro Advanced 13 and then update to 13v5 before it would run.

I'll report back again if I see this problem recur. 

My clients have reported several instances seeing an error almost the same, something suggesting FileMaker be re-installed. I'll try to get more details.

This just happened to me again today, but this time I'm running FileMaker Advanced 14v4 under OS X 10.11.3.

 

I also have FM Pro 14v4 installed and when I launch it, it does open but comes up unregistered, asking me to enter license key or choose a trial period.

 

Frustrating.