Office 365 SMTP Connection Fails

[CICT]

We're assessing the demo version of the Email plug-in 3.02 with Filemaker Pro Advanced v16 as a potential replacement for our existing plug-in.

We're unable to connect to the smtp.office365.com server using port 587 and TLS. The documentation is light on detail, particularly the secureConnection and forceTrust parameters (or arguments?) as there is no reference to them at all within the text. I've found a posting on forceTrust here, but no information on secureConnection. We've tried every combination we can think within the parameters and arguments, but have had no success. There is one or two postings here relating to Office 365 and SMTP, but the detail was either never added or has been removed.

We've finally resorted to entering the following into 360Works Email Plugin Examples_16+ file:

SMTP Host: smtp.office365.com:587, SMTP User and Password (which are correct), StartTLS selected, Force Trust SSL selected

This final test was carried out on a Mac, the intention is to use this within Windows, and the attached file is the Mac log file, which should only list a single attempt to make a secure connection to the server. Note, the actual user name within the log file has been replaced by [email protected].

Our Outlook365 account is using our own domain, hence user names are based around this.

We'd appreciate your earliest response, as this won't be an option to us unless it is compatible with Office 365 SMTP or are we just missing something very obvious?

Many thanks

Andy

 

SMTP Connect.log

Edited May 17, 2017 by CICT

[3Feathers]

+1 to above - we are in exactly the same scenario trying the exact same thing.

A resolution here would be very welcomed.

[ryan360Works]

3Feathers,

We have resolved Andy's issue via our support system. Please download version 3.05 from our website (pushed yesterday) and retest. If you continue to have issues, please email [email protected] . 

[ryan360Works]

Apologies, I believe it was a different Andrew with the same issue. Please download 3.05 of the email plugin and try again. Pass in "true" for the secure connection parameter.

[CICT]

To confirm that Ryan and his team have resolved our Office 365 problems with the latest version.

Regards

Andy