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360Works Email Out of bounds exception

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I am evaluating 360works email plugin and when getting messages from an office365 server I get the following error "java.lang.ArrayIndexOutOfBoundsException: -99"...If I click OK it reduces to "98" but then increases: I assume its retrieving messages and this is the count.

Any ideas?

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Edited by Stickybeak

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Hi Stickybeak,

We will  need to see your logs to troubleshoot the issue. Please reproduce the error and send the logs to support@360works.com before any restarts of FileMaker as restarting will overwrite the logs. This will create an official support ticket for you. See this page for log locations. 

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