Lost Data FileMaker Go 12

[CaseyJustice]

I'm using FileMaker Go version 12.0.8 for iPad to run a database created using FileMaker Pro 12 Advanced. After collecting several days worth of data and backing up daily with no problems, I suddenly lost a day's worth of data while attempting to transfer the data to my laptop via iTunes. I could see all of the data on the iPad, but after trying to save to the laptop, all of the most recent data I collected disappeared. It's as if the most recent data was never saved on the iPad and was lost during transfer to the laptop. The only thing I can think of that might be related to this problem was an update to the iPad operating system (to version 8.4 (12H143)) that I performed prior to the last day of data collection. Now I am very nervous about using FileMaker Go to collect additional data for fear that the data will be lost. Anyone have any thought about what may have caused this or how to prevent it in the future? Thanks very much.

Casey

[place]

I am having this same problem... sometimes data just is not recored.  Also, some data is shown in one client but not on the ipad Go. I have been looking up the possibility of the server disconnecting while they are typing but still not sure if this is the problem... my employees are understandibly upset and does not want to use the database anymore.