Strange Japanese (?) characters appearing

[Pixcels]

Hi everyone and excuse me please if I seem ignorant of the inner workings of Filemaker.

I stuck together my database a couple of years ago when my brain was younger, fresher and it took me the best part of 2 months !!

We use it for writing invoices and creating quotations for my wife's business.

It has worked absolutely brilliantly and I think FM is a wonderful bit of software.

However I have just upgraded my wife's computer to Mac operating system OS10.7 (Lion) and suddenly a strange thing seems to be happening.

This only happens on her computer and not on mine running OS10.6.8.

When she uses one of the little drop down calendars to insert a date it begins fine but when the date appears on the page the year appears is in Japanese/Chinese Kanji characters.

(I have attached an image of the characters)

I have, of course, checked the language prefs etc in her computer and that all seems ok.

Anyone else had this problem or know of a solution ?

[Vaughan]

Check the file for corruption: first save a compressed copy. If still bad then recover the file. Make a backup first.

FMP 9 is was not certified for 10.6, and it's probably broken with 10.7. Download the trial version of FMP 11 (free) and see if it's better on the Lion machine.

[comment]

See:

http://help.filemaker.com/app/answers/detail/a_id/9912

and:

http://help.filemaker.com/app/answers/detail/a_id/9710

[2ninerniner2]

The Upgrade to FMP / FMPA 11.0v4 addresses this issue

http://forums.filemaker.com/posts/bc3653a873

[Lee Smith]

  On 1/23/2012 at 7:20 PM, 2ninerniner2 said:

The Upgrade to FMP / FMPA 11.0v4 addresses this issue

Did you read the linked Articles that comment posted?

[2ninerniner2]

  On 1/23/2012 at 10:15 PM, Lee Smith said:

Did you read the linked Articles that comment posted?

Yes, the day they came out! ... I had this issue as well with 11.0v3.

Just thought that I would highlight the fact the upgrading to the latest version fixes the issue.

[Pixcels]

Crikey you guys have been busy while I've been away.

Will have to go through the responses and get back to you .

Thanks to everyone for the help.

[Pixcels]

OK guys that does seem to work !

Downloaded the trial version of Filemaker 11 onto my wife's computer (Running Mac OS10.7) and the funny little Kanji characters disappeared.

But, and it's a big BUT, it will cost me £155 GBP to upgrade from FM9 to FM11 !!

That's a lot of money to just fix some odd characters appearing on our invoices !?

Is there not a simple workaround ?

[Pixcels]

Oh by the way I did try to do the workaround listed in http://help.filemaker.com/app/answers/detail/a_id/9912

but as we are working from FM 9 those options do not seem to be offered to me.

(Unless anyone knows differently)

[comment]

The instructions for Filemaker 10 can be applied in Filemaker 9 too. Whether they will work is another question.

[Pixcels]

Thanks to Everyone - that indeed does seem to do the trick. (http://help.filemake...etail/a_id/9912)

My wife sends her thanks too :yep: