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Posted

Recently got FM Server Advanced, and have had good results for the most part. I have a nagging error with one user, who is running Internet Explorer 5.2 for Mac (I prefer and preach Safari, but this user's OS won't run Safari 1.1 or 1.2, which FM 7 requires)...

The user routinely copies text from our FM database and pastes into emails, Word docs, etc. as part of her daily duties. In switching/toggling between her browser that's running the IWP session and her e-mail app or MS Word, however, she inevitably gets an error message stating "Internet Explorer Script Alert / Bad Request / The server could not process your request because your session has timed out" (screen grab attached)

If she stays within the browser/IWP, everything functions well, it's the switching between apps that seems to trigger the problem. Any thoughts on how to remedy, or is an OS and browser upgrade our only hope?

IEtimeout.jpg

  • 2 weeks later...
Posted

Seems that upgrading user from OS 10.2 to OS 10.3 fixed the problem - and better yet, enabled upgrade to Safari 1.2, which "talks to" IWP a lot better.

This topic is 7352 days old. Please don't post here. Open a new topic instead.

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