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Claris Engage 2025 - March 25-26 Austin Texas ×

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Posted

Hello, 

 

I've been on FM12 for a while and thought I'd download FM13 and the trial a whirl for whatever period they'd allow.

 

The installer runs, lets me choose my language, extracts files and then up comes this box:  (Attached .jpg).

post-92004-0-79198900-1391562088_thumb.j

 

Looked at the instruction .pdf, dug down to pg8.  This ref doesn't seem to give a good idea related to the error appearing.  In fact, this is the exact same .pdf pretty much as seen in FM12.  And FM 12 went in like nothing early last year.

 

I've turned off the A/V, I am on an Admin privileged account.  I am using Win XP Pro SP3.  Plenty of disk space.  2gB of RAM on an AMD 2 core.

 

Wrote a quick note to FM via the contact us page.  Not much help coming there as they linked me to pages dealing with licensing, etc.

 

Here's a thought, I don't know how valid.  Is my currently activated FM 12 Pro Adv install blocking this from going through?   Do I have to uninstall FM12?  I was under the impression that different FM versions could live together harmoniously!  Is that not correct?    

 

Or - Am I missing something real simple here?

 

Thanks for any advice.

 

Hoib

Posted

Oh, Schnarkles!!  Why didn't I know that!?  Good grief....

Thanks Wim.  I knew it was something simple....

In a little bit toward my defense, page 8; totally silent in this regard.

 

H

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