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Claris Engage 2025 - March 25-26 Austin Texas ×

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Hi All

 

I have a client using the 360Mail plugin for incoming emails.

 

Everything works absolutely fine up until a certain point and then mail stops being imported into the database. I have just tested in the 360 demo file and mail comes in up until a certain point and then fails as per the live system...

 

Upon investigation of the xml file produced I find that the error is 401 - although I know that emails exist waiting to be downloaded, cos I have sent some to him!

 

So I know that the details are all correct, but for some reason mail stops being downloaded after a certain point. If it was falling over at the same exact email I would have put it down to a corrupt email, however I can import up to the 86th email in the clients system and in the 360 demo it only gets up to 64 (although they are using different versions of the plugin).

 

Any ideas?!?

 

Cheers in advance

 

Vicky x

This topic is 3922 days old. Please don't post here. Open a new topic instead.

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