wayneg

Let us know if this issue reoccurs.

Hi xochi, can you provide a little more information about your issue? What kind of hardware do you have and do you have the latest updates for OS X and Java? Have you tried going into Disk Utility and Repairing Permissions? Have you checked if any third party anti-virus or firewall programs are blocking or affecting FileMaker? Does a computer restart usually fix the issue? Or does it reoccur until you reinstall?

When you say it crashes, you mean FileMaker application crashes? If so, does it provide any type of error message? Have you checked if the printer drivers are up to date and test if users can successfully print to those printers using other applications? I'd also try uninstalled printer drivers and reinstalling them on a client machine to see if it fixes the issue.

Just to clarify, did you mean Dymo LabelWriter 450? Not laserwriter. Thanks.

Have you checked if your ram is identical to the first stick in model number? If you upgraded with a different size, brand, or model of memory, it can cause your computer to run in single channel vs dual channel mode which although now there is more memory, it will run slower than 2 identical sticks of memory. Also, you may want to search online for memory testing applications that will let you test whether any of your installed memory has issues. Defective memory can also cause performance issues. If you can provide more information such as your model of Mac and the memory you upgraded with, I may be able to provide a more detailed answer.

You may consider configuring your mac mini to backup to an external drive vs a network attached storage to minimize use of use of network bandwidth for backups. You can go with an external thunderbolt or usb 3.0 drive. Upgrade your network to cat6 if it's not already. I'd also recommend an active cooling solution like a laptop stand/fan cooler for your mac mini to sit on top of. Keeping your Mac Mini's base elevated and cooled will help it continue to run more efficiently.

As Brian stated, ensure that the file extension has .fmp7 or .fmp12 and nothing else after that. If you see something like .fmp7.img or something then you need to correct the file extension manually by renaming it to "filename.fmp7" or "filename.fmp12"

Hi comment, thanks for your answers. Can you describe a better way to approach this? I have read some recommend creating an identical layout but using global fields to store values and to set those values to corresponding fields after a user clicks a scripted Save Button. If a user clicks Cancel or Don't Save, then I imagine we would run a script to clear those global fields.

If you continue to experience this issue, you can close your FileMaker and reopen it.

Can you post a screenshot to illustrate the issue that you experiencing? Are you font sizes smaller than say 8pt font size?

Thanks for coming back to update. This helped me with my new inventory database!

Hi Charity, there are a few networking concepts that you can learn that will serve as a foundation to help you better understand what FileMaker may be asking for: 1. When you connect online, you have a modem that connects to a router or an all-in-one modem/router device that manages all your network connections. Your router usually manages both public and private IP addresses. Public IP addresses allow sources outside to connect to your network. Private IP addresses are for devices that are connected within your network. Another term for Private IP Address is Internal IP address. 2. Local network is another name for an internal network. It can be both a mixture of wireless (Wifi) and wired (cat5, cat6, etc). 3. 192.168.1.1 is typically an internal/private IP address. Any network device will have an internal/private IP Address like 192.168.1.1, 192.168.0.1. 10.0.1.1, etc. There are many variations depending on the hardware that you use. Manufacturers use different private IP addresses for each device. 4. There are 2 basic types of IP addresses, Static IP and Dynamic IP. Static IP is a designated IP address that doesn't change. Dynamic IP is an IP address that is leased and can change when its lease is up. You will likely have seen the term DHCP. If DHCP is enabled on your router, it will automatically lease or assign an IP address to your network devices. If DHCP is enabled on your network device, it will talk with the router to obtain an IP address lease. 5. If you plan on connecting to the same network device over and over again, such as a server, it is recommended that you setup the server with a static IP address. It can be any IP address within your IP range. An IP range can look like 10.0.1.2 to 10.0.1.200. 6. FileMaker Server can be installed on any compatible computer system as it is a software server. The computer that you install FileMaker Server onto does does not need to be a physical server (Physical servers have server grade hardware that can sometimes run both server OS and applications.) In other words FileMaker Server can be installed on your iMac, Macbook, desktop computer, etc. When people say server it can mean a software server or it can mean a hardware server, it depends on the context.

I don't know if you've found a solution to this but for anyone else that searches, you'll need to setup a vpn server, obtain a static IP address or dynamic DNS, configure your router and server's network settings. Then depending on which operating system is used, you may need to install a 3rd party vpn client program to establish a VPN connection. Once that connection is established, it will be like you are directly connected to your target network, which means you can then access any resources on that network, given you have the credentials and permissions. An example would be to VPN at home back to your work computer in the office. Then you'll remotely connect to your computer so that you'll access it as if you're sitting in front of it. From there you can access any files and shared folders, etc, that you normally access.

I recommend that you continue to copy already synced files out of Dropbox onto your local computer and open the file there to avoid any syncing issues. If a sync begins while you have your file open, it may create duplicates which will be difficult to manage especially when you have a lot of files or multiple duplicates. It may be tedious to open each version of the duplicates to determine whether it was the last file that you worked on. So to avoid all of this, copy and paste your file over to your desktop then open it from there. I'd also highly recommend you perform regular Windows or Time Machine Backups (OS X) because it's not safe to rely solely on Dropbox or any single service for file storage. If you have FileMaker Server, it would be ideal to host your database solution on the server, setup a backup plan, and remotely access your solution to work on it. Hope this information helps.

Barry685, are you still having issue with this? I would highly recommend you consider paying for a static IP solution from your Internet Service Provider (ISP). Once you have that setup, you'll need to configure your router to assign a static IP to your FileMaker server machine. That way, when you're outside of your network you can connect to your FileMaker solution using the static IP that you assigned. I can explain in further detail if that is what're looking for.

Thanks everyone. I was able to take your suggestions and set the next serial value. This will make importing a lot easier in the future. Thank you!

Hi I've been learning FileMaker for the past few months and are currently working with 2 versions of a database. I have a Deployed database and a Development database. The Development database is based off of the deployed version. I have been making changes to the Development version's layouts. The layout and field names in the Development version match all field names in the Deployed version, so I'm here trying to write a script that will import all data over from Deployed into Development. Preparation and thoughts: 1. Delete all records on all tables in Development version. 2. When I import records from Deployed into Development, the next auto-enter serial number for any given Development table may be a lower number than the next auto-enter serial number for the corresponding table from the Deployed database. Therefore I have created a script step to "Set Next Serial Value ( Table::PrimaryKeyField; Max (Table::PrimaryKeyField ) + 1" 3. The auto-enter serial number is a number. Field type is a number. Examples: 1, 2, 3, 5, 10, 15, 200, 315. Sample script step to import a table: Go to Layout ["Example Layout" ( Example )] Import Records [ No Dialog; "DeployedDatabase.fmp12"; Add; Windows ANSI] Show All Records Set Next Serial Value [ Example::PrimaryKeyField; Max ( Example::PrimaryKeyfield ) + 1 ] Show Custom Dialog ["Import Complete"; "Import has completed"] Issue: My Example table has 400 records with some missing in between. The latest record had the highest primary key serial number of 600; the lowest serial number for a record is 74. The correct, next auto-enter serial number for a new record should be 601. The problem I'm experiencing is, the next auto-enter serial number is set to be 75 after the import. I assume the Max function would get 600+1, but instead I got 74+1. Is there a step I'm missing or something that I'm doing wrong in my script? I'd appreciate any help. Thank you!