Jump to content

This topic is 7169 days old. Please don't post here. Open a new topic instead.

Recommended Posts

Posted

I have received an answer from FM Tech Support concerning the following request:

Question:

Session is timed out at the client side (works correct), but the host still keeps this session alive. Happens only when field validation "Is Empty" is used and field is empty after the user has been disconnected. Bug?

Answer from Tech Support:

I was able to replicate this issue as well. I have actually simplified the steps down to a validation on "Not Empty" and setting the timeout to be less than 2 minutes. The account does not seem to matter nor does the script steps. What does seem to cause the issue is the validation on the field since the field is empty after the user has been disconnected. We will be investigating this issue further on our end as well. Thank you for your patience and understanding.

Technical Support Engineer

-------------------------------

Regards

Tammo

This topic is 7169 days old. Please don't post here. Open a new topic instead.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.