FM10 Server IWP Send Mail Problem

[vekro]

Hello,

I currently have a very simple script that sends mail through smtp. When I trigger the script through IWP on the hosted fm10 server no emails are sent.

When I trigger the script through File -> Open Remote through filemaker it works fine. If I download my database, host it locally through iwp it works fine (using 10.0.0.x ip).

Unfortunately we go through a third party hosting service for our FM server and I'm not sure if there's any kind of settings they need to setup.

I emailed them but they pretty much told me to contact fm support.

Does anyone have any ideas? Is it possible that their server is not configured correctly? A port blocking it?

Edited March 25, 2009 by Guest

[IdealData]

Can you get access to the error logs on the hosting service?

[vekro]

I don't have access to the logs, but I can request them. Is there a certain log I should request?