Howdy,

I'm new to the forum.

I'm trying to set up a bug tracking database, and I want people to be able to send emails along with their bug submissions from the web client (currently IWP, but eventually with Advanced Server). I'd prefer to make it unobtrusive and talk directly with an SMTP server. The only decent plug-in I have found (SMTPit) doesn't support the web clients.

Any ideas?

Not an advanced user here. Just getting started.

Thanks,

Mike

Mike-> Welcome to the forums!

The only way I know of is to use the script step Open URL. This will open the user's email client, which has to be properly configured to work. The syntax for the URL is:

"mailto:" & EmailAddressTextField & "?Subject=" &

Substitute ( Substitute (

SubjectLineTextFieldName

; "?" ; "--QuestionMark--" ); "&"; "--Ampersand--") &

"&Body=" &

Substitute ( Substitute (

BodyTextFieldName & "¶"

; "?" ; "--QuestionMark--" ); "&"; "--Ampersand--")

The fields SubjectLineTextFieldName and BodyTextFieldName CANNOT contain a question mark or ampersand, so the substitute functions replace them with the text:

--QuestionMark-- and --Ampersand--.

EmailAddressTextField must contain a valid email address like [email protected]