Jump to content
Claris Engage 2025 - March 25-26 Austin Texas ×

This topic is 2696 days old. Please don't post here. Open a new topic instead.

Recommended Posts

  • Newbies
Posted

Hello,


We are in the process of updating our FileMakerGo on the iPads from 13 to 16 but we are running into an issue with the sync. We are currently running MirrorSync 2.3 but will eventually upgrade to 3. Meanwhile, we need to get FMGO 15 or 16 work with our current MirrorSync.

The sync error doens't always show, sometimes it syncs and sometimes it doesn't.

Any ideas? 

Thanks

unnamed.jpg

Posted

Probably a "Connection disruption". Fairly standard. We get this ~25% of the time. Most clients are in an area with just 'ok' connectivity. Good enough for voice, data not so much. We have found a VPN connection helps by keeping the connection 'alive'.

hth

Posted

fwiw, we are on 3.17 and still get these errors routinely. Users 'merely' re-try and often a single re-try completes. It may be explained by the mix of versions.

Posted

Mark, the fix we made in 3.17 is in the FileMaker script itself. This means that just updating the server is not enough to apply the fix; it will only apply after re-pasting the script steps with 3.17 and then having users download that version.

Are you still having problems even after the clients get an offline version with the 3.17 script?

Posted
Just now, Jesse Barnum said:

Mark, the fix we made in 3.17 is in the FileMaker script itself. This means that just updating the server is not enough to apply the fix; it will only apply after re-pasting the script steps with 3.17 and then having users download that version.

Are you still having problems even after the clients get an offline version with the 3.17 script?

Yes, our user's scripts are at 3.17. Server: 360Works MirrorSync 3.17, build 9239 (3/24/17) Clients: Generated "3.17"  By MirrorSync Version 2017-04-25 11:12:12

And we do still get disconnects. Fewer tho.

This topic is 2696 days old. Please don't post here. Open a new topic instead.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.