I have a client that is running Windows 8.1 (fully updated). FileMaker Pro 14.05 (64bit) is also installed.  The program will open and show you the Launch Center.   However, when you click any solution in the Launch center or use the "Browse" button to open a file, The launch center disappears but the FileMaker file never opens.  Only an empty screen is shown.  No error message is given.  FileMaker is still running in the TaskBar, but the only way to get back to the Launch Center is to quit FileMaker and open it again.    

 

We've tried running all software updates for Windows 8.1 and uninstalling / reinstalling FileMaker Pro.   Any ideas as to what might be causing the problem or what to try next?

If you have FMP Advanced, open the script debugger first and then do the same process, see if it actually gets into the file?

Did it used to work with FMP 14v4 or is this a new installation?

 

What if you create a launcher file (fm file that has an external reference to the hosted file) or shortcut (fmp protocol) to open the file, so that you can bypass the launch center?