Newbies Laura Griffin Long Posted November 25, 2016 Newbies Posted November 25, 2016 I would like to see if anyone could help me to verify if the problem I am having is a bug in Filemaker. I have recently upgraded my network from Filemaker 13 to 14. In 13 I did not experience this issue. It seems that in Filemaker 14, when a particular Hindi character is pasted into a Filemaker field it crashes the database. I have tested this on numerous machines within my network with the same result. I am hoping that someone will run this simple test for me and report back if it happened to them as well. I just need someone to create a database, create one text field. Create a new record and paste this Hindi character in that field. Then do a find and place your cursor in that field. At this point the database should crash. If anyone can confirm this I would love to know, thanks! Hindi character: क्स्ड (I will also attach a text file with the Hindi character in case something messes up when I post this...) hinid_error.txt
doughemi Posted November 25, 2016 Posted November 25, 2016 (edited) I could not reproduce this behavior in Filemaker Pro 14 Advanced v14.0.6 on OS X 10.11.6. I tried to just add a field in an existing table, paste the character, and perform a find on that field. It behaved normally. I then followed your sequence of creating a new db, creating a field, and pasting the character in the field. In either case, performing a find on this field created no problems. I pasted the character in Find mode, performed the find, and the record with that character was found with no problems. EDIT: I would start troubleshooting by suspecting a corrupted font file. Edited November 25, 2016 by doughemi
Newbies Laura Griffin Long Posted November 26, 2016 Author Newbies Posted November 26, 2016 Thanks so much Doug, that is very useful information - I will check the font file, that is a great suggestion. I appreciate it! Laura
Newbies Laura Griffin Long Posted November 26, 2016 Author Newbies Posted November 26, 2016 OK, I threw away the FntCache.dat file, I removed every program from my system that was unnecessary (and all my Adobe programs except for Photoshop - I read online about this type of error with Adobe PDF, I restarted my computer and am still getting the same error. This time I copied the error from the event viewer, it is faulting the xpal.dll Not sure what to do at this point, I know this is a stack buffer overflow error, but I don't know how this applies. My problem is that certain (not all) Hindi characters cause the database to immediately crash. If anyone has any thoughts.... I am not sure if this is a problem for everyone (with Windows) or something that is local to my computer. Thanks Doug for verifying that it is not a problem on the Mac That is helpful... Faulting application name: FileMaker Pro Advanced.exe, version: 14.0.6.602, time stamp: 0x57364413 Faulting module name: XPAL.dll, version: 14.0.6.602, time stamp: 0x5736488a Exception code: 0xc0000409 Fault offset: 0x000000000007cf08 Faulting process id: 0xdf0 Faulting application start time: 0x01d247a809da7b8f Faulting application path: C:\Program Files\FileMaker\FileMaker Pro 14 Advanced\FileMaker Pro Advanced.exe Faulting module path: C:\Program Files\FileMaker\FileMaker Pro 14 Advanced\XPAL.dll Report Id: 506262ad-b39b-11e6-82e9-8056f2ff202b Faulting package full name: Faulting package-relative application ID:
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