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Featured Replies

  • Hi gurus,

I am sure I’m missing something simple, but for the life of me I can’t figure this out. I have a database with tickets. What I want is when a new ticket is created I want to see a popover (see attached) then I want the user to type in the top box and as they type I want to filter the list below (a portal) and once they client is shown they would select it and a ticker is created for the client. I sound a script and modified to fit my needs but can’t get it to work. Can someone stretch a helping hand?

BTW the filtering is working but its not reflecting in the popover its reflecting on the layout.

2017-11-14_083150.jpg

2017-11-14_083532.jpg

Edited by JMart

I would suggest to watch these videos:

 

 

 

and

 

 

 

I personally rather the second method as I found it much faster.

 

 

  • Author

Thanks, the main issue I am having is getting is to work within a popover.

It will work in the popover. The search method doesn't care whether your portal is in a popover.

But you might want to use the new card Window if you can upgrade to FM 16.

  • Author

for some reason the result are not reflecting on the popover only on the layout.

Maybe just a typo.

Take a look at steps 8 & 10.  You set a variable $ThisTerm, then in step 10 you set field with $thisTerm. 

I'd rather do this with a filtered portal, or as find, as mentioned above with JMO's method (can't go wrong following JMO's advice ;) ) . 

Don't see the need to add the complexity of looping.

BTW, if the typo is the reason, here's where the Data Viewer & Script Debugger are you friend.  As you step thru, you would've seen the variable not being set.

Edited by Steve Martino
typo...about a typo

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