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rigoletto

V9 spits dummy!

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Have a database created V8.5 runs flawlessly. Installed Upgrade V9.01 and when I run my database, I am told that it was closed improperly! It then does a check of the database setup etc and then I get a dreaded Microsoft error message and it asks whether I want to tell Microsoft? (which I do in with a vain sense of frustration and hope that my single effort will some how provoke a response from MS!!!) FMPro V9 then closes... I have done a recover file, copy file, clone file all in V8.5 and then tried to load all these files into V9.. still spits the dummy!! Help please

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Version 9 does a more through check of the file's integrity (similar if not the same as in FMServer). You may want to try saving the file as a copy - compacted(smaller version), instead of as a clone. Recover doesn’t always work and should only be used to pull data from the damaged file, at that point the file is basically toast. If you have FM Advanced try using the file maintenance feature, that works quite well for this kind of problem.

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Thanks but have done ALL the possible options! No joy. I am not sure why this is an issue ! Very frustrating. I dont have the developer version..

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The experience of others suggests that you should get a fresh copy (not opened by 9.0) and open it in 8.5 and save a compressed copy. This copy should open Ok in 9.0.

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If you have FM Advanced try using the file maintenance feature, that works quite well for this kind of problem.

[color:red]Absolutely and emphatically NOT. File maintenance should never be used on a file that is suspected of being damaged.

Steven

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Just figured that it couldnt hurt in this case if for nothing more than to extract the data should the file respond. However, the Old Advance Man is much more of an authority on this than I am.

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I would check article 5421 and follow that procedure, there seems to be some corruption in your file.

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Here is a knowledge base article FileMaker has posted about this issue. http://filemaker.custhelp.com/cgi-bin/filemaker.cfg/php/enduser/std_adp.php?p_faqid=6509

Opening the file in FileMaker Pro 8.5 and saving as compact has solved all cases I've seen. If you're still having issues I'd suggest contacting support.

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File Maintenance isn't recommended for files that appear damaged because ideally you could throw the files away and go to the closest backup. This unfortunately doesn't really work in some environments because of poor backup systems. In general, this type of data corruption is caused by adverse problems with your server such as bad drives or power problems. If you file is damaged and there is no way of getting a clean copy, File Maintenance is definitely a viable option for you. So don't feel too bad about it :

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Ok for me this brings up a few questions.

Since installing Fm Server 9 and setting up the backups and having it perform an Integrity check I'm seeing that 3 of the 33 files hosted are failing(yet remain open and seem ok). One was just recently written and in no way can be corrupt.

We always see posts Save a copy, clone the file, if you have advanced use file maintenance.

What does each do to the file exactly??? I understand what to do for certain situations, but don't understand why. Some solve indexing issues....etc

Enlighten me ;)

Michael

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I think the best documented answer you may get would be from the Tech Info on FM's website.

Tech Info 5594

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Now that I think of it, I really have no clue what the difference between Save a Copy As -> compacted copy means.... Sounds a lot like File Maintenance -> compress if you ask me.

I'm definitely going to ask someone that at devcon.

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Thanks for the link Vodka. It led me this which helped some. Answer for a 8 question, but how much different is it?

Edited by Guest

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Now that I think of it, I really have no clue what the difference between Save a Copy As -> compacted copy means.... Sounds a lot like File Maintenance -> compress if you ask me.

Very different, especially in terms of their respective impact on possibly damaged files. Tech Info 5594 details some of this.

Steven

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