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FileMaker Cloud

Discussions about the new cloud offerings with FileMaker and Amazon

  1. Hello all, I am running Filemaker 24 on Filemaker Cloud in windows. We have a shared drive on a server in our office. On this drive we have project folders and our Filemaker solution creates and writes to these folders when our employees are in the office and connected to the shared drive. The issue is that our employees are not always in the office, they often work in the field and at home. I had set up a validation script during startup that tried to import from an excel file on the shared drive and if it threw error 100 (file is missing) then is set a global field for that session saying they were remote. If remote it would create and write to the desk…

  2. Started by Mike Tubman,

    Hello All, I am running my solution on FM Cloud 2024 and am using Filemaker Pro 2024 on our local machines. I have created a developer copy of my database to add and test new features. In the past I have made changes, tested them, made notes on exactly what I did then made those changes in the production version. This time however I have made a complete overhaul including new themes and layout designs. To recreate all those changes in the production version would be a nightmare. My plan was to create the new version, use the data migration tool to move all the data over and simply replace the old file with a new one. This has proved to be quite challenging. I h…

  3. Started by Mike Tubman,

    Hello all, I am trying to create a webdirect file. I am just in the testing phase now because I have never done one before. The file was created, uploaded to Filemaker Cloud and configured it for webdirect but I can't seem to find the correct URL to access it. I clicked on the elipse in the upper right corner of the Host window with the file highlighted and got "fmnet:/accountname.filemaker-cloud.com/filemane". I tried to just add the /fmi/webd to the end both with and without the filename. I tried adding that along with https:// to the beginning both with and without the fmnet:/ part and no luck. Can someone give me a rule of thumb as to how to find the addres…

  4. I have searched all over for help on this and can't find anything at all. I have 2 d/bs on one FMCloud host that has a Connected Drive. Both d/bs have a Doc table with fields to create a link to open the relevant document. Until now, each user has been able to open a synced version of the document in a Dropbox folder on their local computer. Now I have a user who can't download FM Pro to her computer so I need to store the docs on FMCloud in a sub-folder on the Connected Drive for docs exclusively for this app. How do I create the sub-folder? How do I and all users upload docs to that folder? How do I create the link in the d/b to open that documen…

  5. Started by mdfOffman,

    I just created a new FM Cloud account and tried to upload an existing file but i get the message: File cannot be uploaded as it does not have the required password. My local file has an account Admin with a password. I have added my Claris ID email account as a User in "Authenticate via Claris ID" (though there is nowhere to input the password) I have made a local user with my Claris ID email address and password. I still get the same error message. What is the "required password"????

  6. Just a heads up for potential FileMaker Cloud users. Although the cloud server is technically FileMaker Server 19 still, Claris has now locked users out of downloading the FileMaker 19 client for cloud users. So if you have users that must remain on macOS 11 for some reason, you are out of luck. Obviously, the FileMaker Pro 19 client is still supported and works with the FileMaker Server 19 in use with cloud, but that's now irrelevant. Disappointing policy decision made by Claris.

  7. Started by Lucas,

    Hi guys! So we recently started using filemaker cloud for our database, since then we have had 2 incidents in which a record has disappeared from the database. The record hasn't been deleted, when we export the database to excel it doesn't show up as an empty record as deleted records normally show up. The record number jumps from one record to another, so for example record 474 disappeared and the records go 472,473,475,476 etc.... Can you guys help? We have no idea what's causing this and no clue on how to investigate. Thank you

    • 0 replies
    • 1k views
  8. Started by Tondats,

    Is Filemaker and Amazon AWS still active up to this date?

  9. Started by 34South,

    If an institution is blocking access to FM Cloud, does one provide them with just the host address for the Cloud instance or also the IPs? In the case of the latter, does one provide the proxy IP or private IP or both?

    • 0 replies
    • 1.4k views
  10. Started by Mike Tubman,

    Hello all, I am running FM 19 cloud. Our local machines have FMP 19 on windows machines. For clarity reasons I may get wordy here and I apologize for that. I have an estimating database for our cabling business with a parts table, an estimate table and and Estimate line item table. I have set up conditional value lists for the entry into the line items table. The first filed is the category field which has a straight value list (not conditional) and is populated with custom values (Fiber, Copper, Low voltage, Electrical etc.). This tabs into the second field, which is manufacturer. This is conditional based on a relationship from the line item table t…

  11. Hello all, I am running Filemaker 19 with Filemaker cloud. On my local machines I have 360works email plug in. I have a startup script on first window open that registers the plug in and makes sure its ready to go. Now I want to run a script on the server side that has nothing to do with the plugin but it keeps throwing the error "Schedule "script" scripting error (4) at "database::startup: 13: <Unknown external script step from missing plug-in (#MLR - 1578)>" because cloud doesn't support plug-ins. Is it possible to bypass the opening script when running a scheduled script on the server side? I was looking at the script parameter but that's only used for …

  12. Hello all, I hope I can explain this well enough. We are running Filemaker cloud 19 on windows. I have created a local opener file. It has one script which opens up the hosted file on the cloud. I put this file on everyone's computer so they don't have to open Filemaker, go to hosts and find the file. One click and it opens up the hosted file and the Claris log in screen pops up with their username and they just enter their password. The log in screen is the issue. I have Filemaker set up on a computer in our conference room for collaboration, demos, presentations etc. Who ever is giving the presentation etc. is the one who logs in to the database (with varying …

  13. Started by mikedr,

    I’m thinking about transitioning to FileMaker cloud, from our current dedicated server hosting setup. However, I’m a bit confused by the nomenclature. We have one FM database. FileMaker cloud refers to “apps”. What are apps?

  14. Hello All, I am hoping this is a simple answer that I am just not seeing due to my mad cow disease. We just switched to the Cloud Server and I am creating some new privilege sets for users (up until now, I was the only one using Filemaker). I created them but I can't seem to be able to test them myself. When I open Filemaker, it pops up my Claris ID sign in window with MY username and it doesn't give me the option of changing it. Normally, I would created a dummy account and assign it a new privilege set and then sign in as that person. Now it appears I have to create the new set and get one of my users to log in on their machine to test it. Surely I am mis…

  15. Started by Mike Tubman,

    Hello All, I am considering moving my server 19 to the cloud server. I am currently using the trial version. With my server 19 set up, I have a "startup" file that automatically launches the database from the server. I made a shortcut which I can put our company logo as the icon so all the user has to do is double click it and the database opens. I can't seem to find a way to do this with the cloud server. The current one is a simple script with an open file in it (see attached). The cloud has a multiple step that opens the host and then you need to click on the file and then sign in to the Claris ID screen. Is there a way to have an initialization file t…

  16. Started by kraftfmf,

    I am looking for input on a shared hosting vendor (database written in version 12). We are a very small business. Years ago we had a very bad experience with World Cloud. We switched to Point In Space which has been excellent, but unfortunately they are closing shop in March. We just have 1 database and ~3 users. What is important to us is reliability/uptime, customer service (with World Cloud they'd never respond...we lost our database in the end and had to rebuild), backups and ability to download them with a simple FTP. I have heard plus and minus reviews on FMPHost and Triple8. Who else is out there that we can count on and have a solid experience? Thanks! Mi…

  17. Started by auarstadtt,

    Hi, I have 2 questions : if we want to use cloud container, should the DB be cloud hosted ? Or the DB can be computer hosted in the office and containers on cloud ? do you know a list of cloud container provider list ? Kind regards. Antoine

  18. Claris offer this, but it seems very expensive at 900€ per User per year - can anyone recommend any other companies?

  19. Started by sfilemaker2023,

    I’m trying to create a database with the following 2 key needs: - 2 staff editors, who would input material into our FM database on a regular basis (so I know I need to buy them the 2 FMP licenses) - different clients viewing and searching this database, through a webpage, with read-only access I’m confused with FM Cloud. Am I right that this will allow for the first need, where my two editors in different cities can access and edit the one database. But it will not allow for second issue, the client access, as each client would need to *buy* a FM license to access the file? Thanks- any advice would be very helpful.

    • 2 replies
    • 1.6k views
  20. Started by auarstadtt,

    Hi, I have 2 questions : if we want to use cloud container, should the DB be cloud hosted ? Or the DB can be computer hosted in the office and containers on cloud ? do you know a list of cloud container provider list ? Kind regards. Antoine

    • 0 replies
    • 964 views
  21. Hi All, We have setup the AWS Server as per the below specifications. Now we are installing the FileMaker Server 19 however we are facing the error issue as mentioned in the attached screenshot. We have tried with all fixes on website but the issue cannot be resolved. Can anyone please check this issue? Please find below the system specifications in which we are trying to install. AWS EC2 - t2.large (8GiB / 2vCPU's) OS - Microsoft Windows Server 2019 Base (Data Center Edition) Please refer the screenshot and help us to solve this issue.

  22. How to transfer document from FileMaker to DocuSign via Claris connect?

    • 0 replies
    • 1.1k views
  23. I've been using FIlemaker since the early 1990s. I would like to replace my Windows computer with a Chromebook. But can I download my data and use Filemaker on a Chromebook? Many thanks for your help.

  24. I have just started to use FileMaker Cloud and have watched the video suggested in the email from Claris but I do not seem to be able to login to hosted database file using the [Full Access] account previously setup. I have created the Groups in the FileMaker Cloud instance which match the same one orininally created in my file, ie. Administrators and General Users and have set the accounts within the file to use the matching cloud Group. However I still cannot workout how to open the hosted file using the Admin account originally setup in the file. I have tried creating a privelege set with all of the same option ticked as the Full Access version but st…

    • 2 replies
    • 1k views
  25. Started by drrehak,

    I am wondering if anyone else finds logging into Filemaker cloud cumbersome. I have a long email address for my business. Its going to be annoying for my staff to login and out of multiple workstations. I preferred using the server authentication with a simple user name login. Now it appears that I need to have my staff login with a Claris ID.

    • 0 replies
    • 1.6k views
  26. My situation is kind of particular. Years ago I administered a dozen databases on a local install of FMS (around FMP13). These days, at a different workspace, I do different work and only maintain a couple of local databases on an FMS install that, for security reasons, has no public face (i.e. no browser interface). I'd like to see how stuff "looks and feels" in a browser and on iOS, for several reasons: 1) I'm curious 2) Maybe I'll have an idea to bring to the current job 3) Maybe I'll have an idea for a product of my own. None of those is compelling enough for me to ask the current job to change their security protocols (at this time), but none of them justi…

  27. Hi Support team, We have planned to host the 5GB filemaker file in the FileMaker Cloud for AWS. The Cloud backup will be taken for every 20 minutes. We don't need the backup for that 5GB for every 20 minutes. Is there anyway to select multiple files and to take the backup of the selected files only in the FileMaker Cloud for AWS? Please let me know. Thank you, Selvakumaran

    • 1 reply
    • 1.1k views
  28. Hi , i recently upgraded to the cloud 19 server , i am trying to figure out wherei could upload the plugins to the cloud to be used in webdirect and go. i would appreciate if smeone could direct me on this.

  29. Started by alta_flyer,

    I have 2 users who handle data input on a database file but upwards of 100 Clients who require search only capability, but only 1 or 2 would access the information simultaneously. I don't believe I need to Host the Database via webdirect but could I export the data via XML or HTML and use a web based App to create the Website with the data search capability. Such as WordPress?

  30. Started by JRW1,

    Hi, I am trying to perform an import from one table to another within a FM cloud file but cannot see how this works. I need to run the import on the server as running it from teh desktop client is far too slow compared to when I had the database hosted locally. I have worked out how to get simplke scripts running on the server by setting a parameter (eg the layout), but I only get error messages when trying to run an import script taht worked finme on a local version of the db. Is it actually possible to run an import script in the cloud, and is there any dociumentation to help with running scripts in teh cloud as I have foudn very little help online with how to set…

    • 4 replies
    • 1.2k views
  31. Started by Selva,

    Hi All, We have the FileMaker solution hosted in FileMaker Cloud, which was used mainly by the WebDirect users. The Web users wants to know about the session expiry before 5 minutes from the expiry. Currently we have set the "FileMaker WebDirect Session Timeout" as 25 minutes. Is there anyway to notify user about the session expiry with the message like "Your session will expire in 5 minutes." in browsers. Please let us know. Thanks.

    • 0 replies
    • 2.2k views
  32. Started by Selva,

    Dear All, We have planned to integrate Open Epic with FileMaker. We are using FileMaker AWS cloud, so it does not support CWP. Is there anyway to import/export the Epic data with FileMaker? Please let us know. Thanks in advance, Selvakumaran.K

  33. Started by Greg Hains,

    Good afternoon, I'm missing something simple I'm sure - but how can I avoid having to sign in twice when accessing solutions in my Cloud instance (using the same account credentials), as well as clients only seeing applications meant for them (dependent on their credentials). Could somebody please point me to some documentation regarding this? Greg

  34. Started by Greg Hains,

    Good afternoon, I was wondering please if anybody else has experienced problems where an FM Go v17 app (by Infinite Peripherals) cannot connect to an instance of FM Cloud 1.18.1.x (latest version I understand) as the app reports it does not support this version of Filemaker. I've an Infinea X "sled", an iPhone 6s in it running FM Go 18. The Infinite Peripherals solution that comes with the sled is based on FM v17. My host is AWS. Infinite Peripherals advise that it may be a setting in FM Cloud that prevents an earlier version (v17) connecting to it. I know that solutions can control connecting clients, but didn't know it was also controlled at the Admin Cons…

    • 2 replies
    • 1.2k views
  35. Started by Wim Decorte,

    Claris released it last Friday silently. Some major new features: - support of OAuth IdPs (so you don't have to use FileMaker ID if you don't want to) - changes to the Admin API to allow you to upload files and run the Data Migration Tool https://www.soliantconsulting.com/blog/filemaker-cloud-2-1-new-features/

  36. Started by Greg Hains,

    Good afternoon, I realise this may not be the correct location for this posting, but it seemed the most appropriate. If it has to be moved, please do so. I have developed a solution that is hosted in FM Cloud (through AWS) and I have need to rename it. As far as I can tell, I have to download it, remove it from the host, rename it, then upload it again. Is this correct or is there a simpler way please? Greg

    • 2 replies
    • 1.6k views
  37. Started by Michelle Preston,

    I have a non-profit client who holds one big event every summer. They are staffed by volunteers, most of whom move on each year. Almost no one ever has even heard of FileMaker, it is little used on my island. I want to retire but don't want to abandon them. I have been a FileMaker Developer for 30 years but have not been keeping up to date the last several years. For several years now they have been passing the files around between the volunteers, it's frightening. I have never been able to convince them to invest in FMServer, especially a hosting service where all the tech stuff is taken care of for them. Does anyone have an opinion as to whether this association coul…

    • 6 replies
    • 2.6k views
  38. Started by Greg Hains,

    Good evening. I have several solutions in my FM Cloud instance and they all work fine - having been uploaded a few months ago. If I have need to download them, I extract them with the EAR password that I initially put up there. A few weeks back I uploaded another solution, and it may or may not have asked me to supply an encryption password - I honestly don't remember. Now I have need to download this newer solution, but the encryption password I originally setup does not work. I downloaded other files and could access them, but not this one. If I did supply a password when I uploaded it, I would have used the password that I have recorded for the other files.…

    • 0 replies
    • 1.1k views
  39. FileMaker emailed an alert to cloud customers warning that they may not be able to login to their FM Cloud console using valid credentials. My cloud 17 client did not have a problem logging in, but my cloud 16 client did. WARNING: Their support team is requesting administrators to send an UNENCRYPTED EMAIL containing the private key file to resolve this issue. But, they do have an FTP-TLS method for delivering this file. Make sure to ask for this info if you are also locked out of your server. Now, I'd rather not send them the private key file period since it is no longer private, but there seemed to be no option. Any idea what is going on and why they are requesting thi…

    • 1 reply
    • 2k views
  40. Started by Greg Hains,

    Good evening, Some of you may already be aware, but the latest version of BE plugin for Linux (4.0.3) is causing issues when installed on FM Cloud. Filemaker and Goya (authors of BE) both acknowledge this. Goya have recommended rolling back to 4.0.2 which works fine. My question is (on top of all the other issues with FM Admin Console is giving - grrrr), I need to remove the plugin that is up there. I understand it is done via SSH. Does anybody know how to remove FM Cloud plugins please? Greg

    • 0 replies
    • 1.3k views
  41. Started by ryankivi,

    I'm trying to implement a current file maker solution, into the cloud with amazon web services. I seem to have been able to set it up, but I have a couple of questions that I'm unsure of. 1.) How do I handle external file storage? For example I have documents that may be edited on a laptop, but I want the office computer to have the latest copy. 2.) I have a number of scripts to manage the data, php, applescript, etc. I'm not sure what the best way to handle this is. Any tips, or FM cloud for dummies ?

  42. I have a file 73.3mb hosted with fmphost with a starter filmmaker host. I am running 16 on my machines and it is hosted on 14. It has recently become incredibly slow. I have not added any new scripts and I have removed some to see if it makes any difference. Any insights as to why this might have happened recently? I realise that may a very difficult question to answer without seeing the solution. Would I be better off with dedicated hosting with 16? At the moment I am toying with going back to keeping the file in dropbox and not using go.

  43. HI, Anyone have a best practice or install guide for this ? Thanks

    • 0 replies
    • 2.3k views
  44. Started by jpons,

    Hi, I want to enable the Cloud REST API, but I am afraid that I "dismissed" the notification message that allowed me to do so. How can I enable the RESP API on my cloud instance? Thanks, -J

    • 0 replies
    • 2.3k views
  45. FileMaker Cloud 16 platform is now available and with that, we get some very missed features. Not only is the cloud now in parity with the FileMaker 16 platform with PDF and print on the server, but we now also have the ability to create Server Side schedules on FileMaker Cloud. In order to do so, you will need to create your own integration or app, that can utilise the new admin REST API for FileMaker Cloud. ...or.... You can get our new iOS app; FMC Console, that let's you monitor your cloud instance as well as create Server side schedules. If you are interested, you can find more information here: https://www.datamanix.com/en/inde…

  46. Started by MacFileman,

    Hi... I have been using Filemaker Cloud for three months and like others, my certificate expired. This has become my worst nightmare. I took my problem up directly with Filemaker Support and they put their best people on my case. They even remote logged into my computer to make sure that I was doing everything exact..which I did. This is what they instructed me to do.... 1) Buy A domain Name (I had one already) 2) We created a CSR/KEY File on my mac using terminal. Pretty Straight Forward, but they had me list my domain name as the "Common Name" 3) From my iCloud Dashboard I renewed my Certificate (Commodo) with the CSR we Created. I inserted my CSR an…

  47. Started by animation_master,

    Sorts are taking too long for me on FileMaker Cloud. A database solution on a local machine (no network) sorts 400 records in less than one second; the same sort via FileMaker Cloud (no Webdirect, no browser, just FileMaker Pro Advanced) takes 30-40 seconds. None of the usual suspects (such as unstored calculations) is involved. It just takes way longer. Richard Carlson says that FM Cloud (like WebDirect) forces all sorts to take place on the server. Does this mean that our AWS server is simply slow, and we have to live with that?

  48. Started by Genelia,

    Hi to All, I am looking for services for taking virtual space for my filemaker server and filemkaker pro (Through citrix, user connected ). I am exploring the things. After checking difference between filemaker cloud and own installed Filemaker server. I concluded myself to use virtual space by taking AWS services and install filemaker server. Still i want to clear few doubts on filemaker cloud: 1. Filemaker does not support schedule server scripts but have option to user perform script :what do you mean by that(is it we can schedule filemaker scripts by perform script step but it does not support system level scripts?) …

    • 4 replies
    • 3.2k views
  49. I am closing a down server I have been running housed at Telx in Northern NJ. 96GB, x 6-core Westmere processors 3.4ghz (24 virtual processors) 2TB of storage. Locked cage; ISO 27001-compliant Very low latency to Greater NY and CT If you have a client that needs that kind of resource the cost is reasonable ~$500 per month. Comes with tech support that is excellent. Let me know and I can put you in touch with the Vendor: they will probably dismantle it midweek next week if no-one wants to keep it running. Note I have no financial interest in this situation. [email protected]

  50. FileMaker Pro 15 Launch Center connects to our AWS instance with no problem. But then it reports No files are currently hosted on AWS instancename. Well, there ARE files currently hosted. We access them via WebDirect, so they must be hosted. Moreover, when we launch a local copy of the file, FileMaker offers to open the remote copy with This file has previously been uploaded to FileMaker Server. Use Hosted Version? It even displays the proper address for the hosted file. However Use Hosted Version returns this error: The file “filename.fmp12“ could not be opened. (Extended privilege disabled) So, we created a privilege set that extended p…

  51. I haven't seen any help on renewing the comodo certificate for Filemaker Cloud. When you try to renew from the Admin Console, you are taken to a renewal page, but it says you need to generate a Certificate Signing Request from your server. I dont see how you generate a CSR from the cloud server, and Filemaker has not documented this. Has anyone gone through this yet and if so, can you provide details?

    • 2 replies
    • 1.8k views
  52. Started by Claus Lavendt,

    The FileMaker Cloud is here, and we are excited! There are many great things to say about the FileMaker Cloud and we think this is a very important and great addition to our platform. One thing we must realize is that what we have now is a 1.0 release, which means that there can be some “rough edges” that needs to be polished in future releases. One such edge is the process of renewing the SSL certificate, that your FileMaker Cloud instance is installed with. (you get 90 days free) Frankly, the process is very complex, even for seasoned developers and server admins and involve several terminal commands. Wouldn’t it be great, if there was an app for that ? …

  53. Started by RangerCJM,

    Does anyone know of a plug-in to use mirror sync to help connect FM cloud to a workpress site hosted by GoDaddy

  54. These may prove useful: http://www.filemaker.com/products/filemaker-cloud/specifications.html http://www.filemaker.com/products/filemaker-cloud/compare.html Steven H. Blackwell

  55. Started by MonkeybreadSoftware,

    Hello, I just want to inform you that our plugin can be used with FileMaker Cloud. The linux copy of the plugin is included with plugin version 6.5. If you like to try, please download it from our website. Please do not hesitate to contact me in case you have questions. see http://www.mbs-plugins.com

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