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MirrorSync by 360Works

Discussions about MirrorSync, a FileMaker synchronization tool that links FileMaker Server to FileMaker Go and FileMaker Pro

MirrorSync is the best way to use your FileMaker database on an iPad, iPhone, or laptop without a network connection. Work on your own offline database at the fastest possible speed, and sync your changes with FileMaker Server when you have working network access. Learn more about syncing FileMaker databases with MirrorSync.

  1. Summary: 10 tables consisting of 5.2k records to be synchronised - data going one way only from hub to spoke 1 table contains images and contains a little under 1k records We get errors following the sync being run telling us that there were problems writing 5 image records We wiped/reset the mobile device and ran the sync again We got similar errors showing AGAIN that 5 images could not be written - but this time they were 5 different image records noted by the different PKs ! Details in attached screenshots Any possible reasons for this or things that we should be looking for ? Cheers Harry

    • 17 replies
    • 1.3k views
  2. Started by sfpx,

    Is it broken because I'm trying a simple write back exactly as in the documentation. The write-back field gets written on the server but not on the mobile. If I update any other field on the server to force an update of the record and sync on the mobile then the write-back field appears on the mobile. Can I use the HUB 'didinsert' section of the customization script to basically do the same thing ? Would it impact negatively the sync speed compared to the write-back method?

    • 11 replies
    • 1.4k views
  3. Started by Harry Catharell,

    This may or may not be a known issue but thought that I would post it for information We went through a complete setup process again to test and document what we were doing and came up with some missing field lists when identifying the PKs and creation and modification timestamp fields details are: • choose direction = hub to spoke • choose primary key = developer managed • field merging = merge changes together • conflicts = most recent wins when we tried to choose the PKs there were field lists missing from 3 of the 10 tables chosen to be synced although we had checked that the fields and the layouts had been defined correctly The reason was down to a layout fol…

  4. Started by Harry Catharell,

    Forgive the 'doh' question but I am just exploring whether Mirrorsync will fit with requirements.... We currently have a sync process which runs well but does not process records quickly enough and we can sometimes have users needing to sync 10k+ records (I won't bore you with the 'why?' now :-) We have iPads out on location with one or more users and there may be more than one person who may need to use a single iPad and thus there may need to be a filter applied to the sync process to only work with data which the current user is cleared to 'see' In our current sync incarnation, we have rolled our own login which queries the remote server - if online - and returns th…

    • 11 replies
    • 1.5k views
  5. I have a solution where the master database is copied and deployed to 3 laptops and 3 iPads for offline use. I need to add new functionality that will only be used on the laptops. If I add that functionality and it requires new fields to be added to the database and the MirrorSync layouts, can I copy the master and deploy it to the laptops only, or do I need to deploy a new copy to all 6 devices? In other words, if didn't deploy a new copy to the iPads, would the sync from the iPads to the master fail after adding the functionality?

    • 8 replies
    • 1.4k views
  6. We need need to embed MirrorSync into an established solution and we therefore need to customise the operation to fit in with a client's look and feel Are we OK to change and obfuscate the theme and contents for the layout displayed in the mirrorsync window ? If so, what do we need to retain on that layout to ensure that MirrorSync continues to function correctly ? I know that this can be hidden on desktop but it cannot on iPad and so we want to customise it so it is the same on all platforms Cheers Harry

  7. Started by Harry Catharell,

    There seem to be a number of topics on the forum which loosely refer to this subject line but none that specifically follow our production topology so I thought it easier to try to be specific and describe what we do in order to establish whether MirrorSync is for us :-) For one of our clients, we currently have FMS13 running their internal system on a server inside their network There is a second FMS13 server sitting in a DMZ outside their network but accessible from the internal server Data is moved from the solution on the internal server to the server in the DMZ This data comes from only 10-12 tables in the internal system and we have written business logic into t…

    • 7 replies
    • 997 views
  8. Started by Ocean West,

    Instead of using UUID is it possible to use to UUID as a decimal number? is there any performance increase by reducing the indexes and speed any synchronizations?

      • Like
    • 2 replies
    • 852 views
  9. Started by Ocean West,

    would it be possible to have each status update add to a list in reverse order like a log? insert ## records in my_table insert ### records into my_other table - also the number of inserts seems to be a small "batch" value vs the actual number of records as shown at end on the Sync Complete dialog. on the iPad it typically says 250 records inserting but in the end there is over 600 record that got inserted.

  10. Started by Ocean West,

    User captures full images in the field and syncs them to the server - i am trying to remember the workflow to make sure that images once captured and synced up only thumbnails are ever synced back out to other users.

  11. Started by Harry Catharell,

    Part way through install on a test machine running FMS13 and when prompted to put in license key we received a Java error as per screenshot Windows desktop machine running Windows 8.1 and Java version 8 update 45 Stops us dead in our tracks When we changed the 'Licensed to' name from the name within the registration document from 360Works it told us that: 'The license key is valid but the Licensed to name has been entered incorrectly' !! Any help or further info we can provide - just shout :-) Cheers Harry

  12. Started by Ocean West,

    memory is a bit fuzzy but how do we get fresh copies of the MirrorSync setup script and customization scripts?

    • 3 replies
    • 1.1k views
  13. Started by Ocean West,

    When the MS scripts run what list of $$var are you using and are the name spaced. just want to makes sure any declared global variables don't collide.

  14. I'm just getting started setting up a test sync to see if mirrorsync will be our solution. I haven't seen anything yet that indicates whether the security stuff gets sync'd (additions to list of users, or changes in a users privileges). Is this part of what mirrorsync does?

  15. Again, I'm just getting started setting up a test sync to see if mirrorsync will work for us. Our app uses what I guess has been termed the "data separation model". All of our layouts and scripts are in on file1.fmp12 file along with the security (list of users and their privileges). A second file2.fmp12 file containing all of the data and a single "admin" level user sits alongside the first file. So the user logs on by launching file1.fmp12 and the relationship tab under "manage database" shows the links to all of the tables in file2.fmp12 with relationships. So with all that being said, when I'm setting up mirrorsync, step 1 had me copy and paste tables. I past…

    • 2 replies
    • 1.1k views
  16. Started by aellis,

    I am trying to do Client to Server...Server to Server syncing FileMaker Go to FileMaker Server....FileMaker Server to MySQL I am not understanding how to setup the external data source to get the data form the first Filemaker Server. Is there any info on how to do this?

    • 10 replies
    • 1.9k views
  17. Started by Melastudio,

    Yoesemite 10.10.2 filemaker server 13.0.5 After installing the mirror sync 2.4v3 the xml service of FMserver and also the web direct stop working. I need to reinstall FMServer to ripristinate. Then, installing again MirrorSync, again stop working. All worked fine before ... But if i use the 2.4 I obtain the same error Something has changed but i can't understand what it is Editing the deployment doesn't work: i need to reinstall FM Server This is the error when launching the MirroSync application after the installation that corrupt xml and WebD java.net.ConnectException: Connection refused at java.net.PlainSocketImpl.socketConnect(Native Method) …

  18. Started by rainman,

    We currently do extensive home inspections on the ipad with about 100 images, mostly medium sized photos that I want to sync back to the main database. What is your experience iwth image synching? Other prodcuts take way to long to sync.

    • 7 replies
    • 1.3k views
  19. Started by bluewheel,

    I'm looking at the documentation wiki page and trying to download the Live Demo file, but when i click the download link it brings me to a page that says Are there any mirror links, or is there a chance that this could be fixed so I could download the live demo file? Thanks a lot!

    • 2 replies
    • 1.1k views
  20. Started by jameshoty,

    Hi I have a FM Server 13 with 5 concurrent license. Can I purchase (e.g.) 30 MirrorSync licenses to work with this server, assuming only 5 users can only sync with the server at the same time? And I wish to know also if the MirrorSync license is for 1 year or perpetual?

    • 7 replies
    • 1.4k views
  21. Started by Nuos,

    My server recently went down and my clients solutions were stuck searching for external/internal infinitum. Could not abort. On mirrorsync side is there a way to set the script to exit if it can't find internal nor external?

  22. Started by jameshoty,

    Is it possible to sync one-way, i.e. from iPad to hosted file for a specific table / layout that I desire. The reasons are : 1. There is no need for the user to have data from server (e.g. data collector) 2. To reduce unnecessary traffic to download data p/s: my apology, usually i will but due to limited time and resource, i have not done any research on this but would like to tap on the vast knowledge from this community. thank you very much.

  23. Started by jameshoty,

    Assuming I have a hosted solution, a SYNC button on the layout. If I can identify the target users, I can email them the downloaded fmp12 file. They open with FMGO and their device will be registered. I have the following questions: 1. If I have new update to the hosted solution, how do I distribute and push the updates to the registered users? 2. How do I remove an existing registered device and prevent them from joining in the future?

    • 5 replies
    • 1.2k views
  24. Started by jameshoty,

    Hi  There is no button to click for Yes, No when the sync is completed. I have to �try my luck and guess� to tap somewhere in order to close the dialog box.

    • 2 replies
    • 812 views
  25. Hello from New FM user - Is MirrorSync a solution that would work for us? I purchased FM13 Single License and the FM solution we developed works great; but needs to be shared on 2 Macbooks and ipad. My husband, Richard (RB), is a realtor with average of 25-30 listings at any time. FM File is not too huge or complicated and I only have 1 photo per listing. SETUP/ACCESS - We cannot use FM Server or other web-based solution as we live in rural area and are on satellite with monthly usage cap of 25GB. RB and I use macbooks at home with router for sharing printers, etc. He takes his macbook into the office nearly every day and uses it there with WIFI. I do 95% of FM data …

    • 3 replies
    • 1.4k views
  26. My server (Windows 2012) is located behind a corporate firewall and cannot access the open internet other than through the browser. Is there a way to configure MS to use an internal SMTP server or use a proxy to access the external mail server?

    • 2 replies
    • 1.1k views
  27. Going through my first configuration with v2.401 on a Mac server. Everything was going well until I get to the screen where I need to map fk to pk fields. The fk drop-down menus only display my creation and modification fields to select from, no other fields are in the dropdown. I did verify the fk and pk fields are of the same field Type of Text. Any ideas - am I missing something?

    • 2 replies
    • 908 views
  28. Is there some special procedure or step requred to commit and enable the Auto Sync in a Oracle to FM server configuration? I have the MS client open on the server, have selected Auto Sync, 60 seconds, hit Sync Now. Ran a sync in 60 seconds then no sign (from the client anyways) that the sync ever too place again. Do I have to exit the client to commit this change?

    • 1 reply
    • 1.1k views
  29. Started by jameshoty,

    I did a trial on MirrorSync and it is working on LAN. But how do I sync over the WAN? At which part of the MirrorSync setup do I need to indicate this? Is it possible to sync both on LAN and WAN. Thanks.

    • 6 replies
    • 1.5k views
  30. HI  I have inherited a system form another developer and I was aware that it wasn't working when I inherited it.  I have made changes to the system and want to update the configuration however I can't move past this point.   Basically it tells me that there is not script called MirrorSync yet there clearly is.  can anyone give m a clue what is going wrong here.  thanks  Don  MS v  2.109

    • 2 replies
    • 1.4k views
  31. Hi I'm running FM13 on a Mac running OSX 10.9.4 (not server) and it's been running fine for several months. However I installed MirrorSync on it on Monday and so far the server has crashed every night this week. The green tick on WebServer and Web Publishing Engine go grey and attempting to connect to database via the web give an out of memory error. Trying to restart apache with sudo /Library/FileMaker Server/HTTPServer/bin/httpdctl graceful fails with an error and the only way to fix the issue is to reboot the server. The server does get backed up every night so I'm thinking this might be something to do with the crashes, however it's been fine for months and only …

  32. Started by Molson43,

    We're using MirrorSync to sync a single local file on an iPad with a served solution. All has been working fine for almost 3 weeks, until the FileMaker server needed an OS security update. Now MirrorSync no longer works. Even though the WPE is started, the Web Server does not start or enable. PHP and XML are both checked, but do not enable, thus MirrorSync cannot do it's job. The Server is a Mac Pro, OSX 10.8.5. Even though the security update did not appear to change java, I think the issue may be java related. Whenever MirrorSync jnlp is started, the window cannot display correctly. It must be moved to refresh and display. This is true of other java apps. The Fi…

    • 2 replies
    • 1.1k views
  33. Started by mdavis6537,

    I am running into an issue where my downloaded database from the MirrorSync link is different from the database that is hosted (records are different). The docs dont go into much detail on how that process actually works. Where is it pulling the data from? Does it have to sync with the hosted file every so often, causing a delay before the downloaded file will match the currently hosted file? Or any other reasons why this might be happening? So far, I have tried cancelling all old links and creating a new link with the same results.

  34. Started by mvoogt,

    I have MirrorSync installed on my 10.10.1 OSX server running Filemaker Server 13.0.5.520 I can sync to the server from Filemaker Pro Client while on the network however as soon as I take the spoke database outside the network, the MirrorSync script on the spoke can no longer see the remote server. I get an error message that references trying to type the URL http://servername/MirrorSync/sync That page does not load remotely (it does using the local IP inside the network). Port 5003 is open on the router (Apple Airport Extreme) connected to a Netgear 6200 Modem in bridge mode (PPPOE on the router). ISP is AT&T. I am able to connect remotely to the serve…

    • 0 replies
    • 1.1k views
  35. In the past few days, something has changed that is making conflict resolution not functional. We've created a demo video that details the issue below. Â We've set conflict resolution to user managed (see screenshot). Â When detecting a conflict, MirrorSync correctly brings up the conflict resolution window, then opens the web viewer (on iOS) or browser (on Mac/PC). But the screen is blank ie. the url is unreadable or unreachable. Â To our knowledge nothing has changed on our server. We've tested with 3 different Mirrorsync configurations, and we get the same issue on all three. Â To replicate: Â 1) Create or modify a record on iPad, sync. This works fine. …

  36. Started by mvoogt,

    I have an ID question (I looked at the documentation however was unclear). I started using UUIDs when they came out in Filemaker 12 however prior to that I was stringing together a serials/timestamp/record ID/username (to sort of concoct a pseudo UUID) in the database I would like to use Mirror Sync with. Can I keep the “blend” of IDs that I am using right now (some records across different tables will have the same ID)? Or do I need to convert to all UUIDs?

    • 2 replies
    • 924 views
  37. Lets say I have more than one client on my solution and I have 20 sync licenses. How are others preventing one client from using more than their allotted amount of licenses? I suppose I could add some custom scripting in the customization script that checks a variable for how many they are allowed and checks to see how many they are using? Since my files are offline of course, this variable would need to be synced as well. Curious as to how others are managing this.

  38. Started by fmtanker,

    Hi, I want to send certain records from the hub only to certain remote users. I read the documentation about using Get( AccountName ) to constrain the found set within the MirrorSync Customization script and have 2 questions: 1. I am syncing 14 different tables. Can I can use the Set Field By Name script step instead of Set Field? That way I can create a single routine instead of 14 different If/Else If routines. 2. Using FM13, if the constrain script is run as a subscript from MirrorSync Customization using Perform Script on Server, would speed/performance be improved? Thanks, T.

  39. hello i have a problem and perhaps you might be able to offer some advice. I have the invoices starter solution as my database base. Im using mirror sync to sync offline. I have several other layouts ive added and i can setup these to sync no problems except invoices no the database has 2 layouts "invoices " and "Invoices data" if i select invoices to sync and use the primary key invoices id i can get the top part of the layout to sync . There is a portal on the invoices layout that links to invoices data. this portal will remain blank even if ive added products on my iPad. (guess its because I'm not syncing invoices data) If i try to sync invoices data in mirror sync…

    • 3 replies
    • 1.7k views
  40. Started by debi,

    Got a few notifications from MirrorSync, about one a day since the end of last week. Portions of the message say: SEVERE Last sync failed: java.sql.SQLException Error occurred while reading XML Premature end of file. I'm waiting to hear back from the client to see what they noticed on their end. Meanwhile, what does this mean? And what should we do? TIA, debi

  41. I need to update a file located at a hosting service, adding a few fields (including containers) and modifying a couple of layouts. MirrorSync was previously set up by another developer. Do I need to re-run the whole MirrorSync process, over-writing previous settings, or is it possible to run the set-up in some manner just to update it, or ... ? Also, I noticed that there are two records in the MirrorSync table - does that seem right? TIA, debi

  42. Started by debi,

    Two sets of questions regarding notifications: 1. I've been told that our client could not receive notifications directly because his email address had a hyphen in it. Is that true? Are there other characters that would prevent an email address from being used for notifications? 2. Is it possible to send notifications to more than one email address? If so, how? TIA, debi

  43. Started by Haines,

    Having issue with Mirror Sync crashing FM Go, app crashes as soon as we fire the script calling on the sync. It does not occur on every sync, but offten enough. 1G of RAM on iOS running iOS 8.1, FM Go 13.0.5

  44. Started by Haines,

    Having issue with Mirror Sync crashing FM Go, app crashes as soon as we fire the script calling on the sync. It does not occur on every sync, but offten enough. 1G of RAM on iOS running iOS 8.1, FM Go 13.0.5

  45. Started by Nuos,

    When finishing off configuration at the database visual Graph I get this error I have worked through the setup three times and cannot see what it is referring to - especial as I have it set up to clone the server - no mobile version. How do I fix this?

    • 2 replies
    • 1.5k views
  46. Started by Haines,

    Having issue with Mirror Sync crashing FM Go, app crashes as soon as we fire the script calling on the sync. It does not occur on every sync, but offten enough. 1G of RAM on iOS running iOS 8.1, FM Go 13.0.5

    • 0 replies
    • 1.4k views
  47. Started by tlough,

    I'm a relative newcomer to FM, so please excuse me if this question has been addressed before (and point me to it :-) ) Our setup is a SQL server backend server housing our main application data, which we'd like to sync with FM running on iPads. From going through the MirrorSync documentation, I'm still unclear as to whether the you can sync directly from a FM Go (iPad) instance directly to SQL server using Mirror Sync, or whether you always need FM Server to be in the setup? If it's a case that FM Server is always needed, does that mean that you need for e.g. 40users : 40 FMGo -> FM Server licenses, and 1 FM server <-> SQL Server license? Thanks …

  48. Started by Ocean West,

    users will download a clone from the server - do an initial sync - leave and add a a lot of data - when they return to the office when they start to sync we are getting the message that the file is corrupted instructing them to recover in FileMaker Client. I have managed to obtain the files recover the file and send it back to that users's iPad so that the user can sync the data that that file contains. (evening worth of inspections including photos) that seems to work but i am just not sure why were seeing more of these corruption issues.

    • 2 replies
    • 1.1k views
  49. Started by MrWeir,

    I have found that rich text (bold, underline, italic, etc) present in a field on the Hub database reverts to plain text in a Spoke database. Is there a way to sync text fields without losing the formatting?

  50. running 10.5.8 and installing latest mirrorsync I get this error: Install Failed The following install step failed: run post install script for install any advice?

  51. Started by echocron,

    I'm getting the following error when some users sync but have been unable to locate the problem: "The MirrorSync customization script was called from layout Sync_Events, but it exited on layout Sync_Cases. It must start and exist on the same layout." I've looked at the script and don't see where the issue may be - any guidance is appreciated. I'm using version 2.206.

    • 2 replies
    • 962 views
  52. Am I to assume that is only works from within the network as I get an error when I try to do this from an external address?

  53. I've set up a sync from a spoke to a hub and set up an empty distributable spoke file. When I try to sync this to a server version of the file on the hub, some of the UUID keys are getting put in brackets with added notes i.e. (D536EA80-685A-4913-A91B-DC4E0F613121 _kf_SessionUUID->Sync_Session in Client node Sync_Responses on Andrew's new iPad )

  54. Started by WaterDog,

    I'm syncing with a different file for the spoke database and was going to update the server version of that file with a copy I've been working on offline. This seemed like a good idea at the time, but now I'm wondering if replacing the current server copy of the spoke database with a new version of the same name will cause problems for users currently on the old version. Nothing has changed with regard to the "alignment" with the Hub database, just layouts and some scripting to further tailor the spoke system for remote users. Ultimately all remote users will update to this version, but if swapping out the file means users of a remote database originally created fro…

    • 2 replies
    • 948 views
  55. Started by andyingham,

    I'm getting a sporadic error 504 (not unique value) for the primary key in my main connecting table. The record is therefore corrupted and unusable on sync. I cannot find any trigger for this behaviour to start, it will correctly sync a number of records then without warning fail. I have managed to recover from this on a Pro client, but on an iPad this seemed fatal, and refused to sync correctly ever again. I am using UUIDs and have checked for uniqueness . The rest of the tables and primary keys copy fine.

  56. I am looking for other methods of downloading the database aside from using the safari browser. Trying to allow the user to download a copy of the database from within a filemaker filer. I thought maybe an insert from URL into a container field might work, and then export the contents - but it seems to just put a broswer link the conainer field rather than the actual downloaded file. Next I thought I would just try an Open URL script step - but again it fails to load unless the user clicks on the "Open in Safari" link. Any ideas on how I might implement this functionality? The reason I need it I am trying to allow the user to update their database from wi…

      • Like
    • 11 replies
    • 1.7k views
  57. Started by andyingham,

    I'm trying to sync iPads with a server. This works when run over WiFi, but fails with an unexpected response when run over UK O2 mobile broadband network. I've had many discussions with them as to the possible problems, but they've not identified any issues their end. The error is MirrorSync does not seem to be running at http://<our valid server address>/MirrorSync/sync. Unexpected response: <html><head></head><body></body></html>

  58. Started by amallison,

    Can you have multiple sync options (scripts) on the spoke? ie could I have one that syncs photos when back in the office with wi-fi and another that syncs text throughout the day while on the road? Could we also specifically just sync (fetch) one field on one record? eg just a photo when required I could think of a dozen scripts that could save network traffic and enhance user experience

  59. I'm setting up a new MS configuration (v. 2.109) with about 12 tables. All tables have the primary key and creation/modification dates on special MS layouts as required. When I get to the screen that allows me to define the primary key field for the tables, the key field for one particular table is not appearing in the drop down list. I've tried removing it and re-adding it to the layout with no effect. I noticed that there are far fewer fields in that drop down list than exist in the table. What are the criteria for a field to be available in the list? Thanks, Jason

    • 7 replies
    • 2.6k views
  60. Started by gusfalconi,

    Hello, I've been using MirrorSync with no problems for about two months. Now I am getting the following error: java.lang.RuntimeException: java.lang.IllegalStateException: Items are submitted in the wrong sort order. A item '3C92B000-7F5D-418D-ADA7-4F6FFBE9D8BD' and B item '1B04E8A0-0129-4FED-8F19-18AD10F634A4' occur in different relative places in the lists This is the web responce: <html><head></head><body><!--Let([$command="error";$$sessionId="11:35:41x91211758600547909737";$serverError="java.lang.RuntimeException: java.lang.IllegalStateException: Items are submitted in the wrong sort order. A item '3C92B000-7F5D-418D-ADA7-4F6…

  61. Started by MikeKD,

    Hi there, I've just become aware of MirrorSync this morning :-) I'm under time pressure to let another teacher use the dept assessment database I've written. I was going to let them populate it with their own data and merge it at the end of the year. It will probably take a reasonable amount of time for out IT team to instal Filemaker / MirrorSync on the school server. Will it then cope with retrospectively merging a couple of weeks of data, or should I hold out deploying until it's ready if at all possible? Also, does MirrorSync handle update to the database itself; improved scripts etc? Cheers! Mike

  62. Started by [email protected],

    I have been happily using Mirrorsync 2 to sync a handful of SQL tables and a Filemaker database. However, one table that I try to sync (which, admittedly contains 300,000 or so records, of which I am using the customisation script to filter down to 80,000 records) is proving very tricky. Syncs can go on for hours, seemingly doing nothing much at all, and sometimes even leading to the sync service freezing. As soon as I remove the said layout from the sync configuration, things go smoothly (and very quick) again. Is there any way of trouble shooting this issue? Thanks in advance for your thoughts Oli

  63. Hi there I'm finding that when I need to Sync a layout including fields from other tables, the Sync invariably fails. My solution so far has been to create a Calculated field inside that native table that looks up to the other table in order to find the value. Is this issue one that is commonly encountered? Thanks as always Oli

  64. Hi all i upgraded my MirrorSync install fr 2.10x to the latest 2.2x version yesterday but in Sync now receive an error that calling the MirrorSync a script returns multiole records. Any ideas? Best Oli PS I've already tried removing the MirrorSync Application using the 360 config tool and reinstalling, as well as removing and reinstalling the MirrorSync scripts from my DB file. PS I've already tried removing the MirrorSync Application using the 360 config tool and reinstalling, as well as removing and reinstalling the MirrorSync scripts from my DB file.

  65. Started by amallison,

    Say a rep on average syncs only 5 jobs to do each day. and there is an ever growing number of old Jobs. (currently 10,000 records) When a new user downloads a fresh file, is the initial sync quicker if the new file starts with no Job records in the sync file or with all the current records?

  66. I have a solution that has been working great for a month. Then in the last 2 days, 3 records after being synced back to the server have lost all field content other then the UUID & TimeStamp fields. One user said they got flustered and aborted the sync at 3:48pm. Between here and the next user syncing at 6pm (which the user also had trouble and aborted) the fields were set to Null. Has anyone else experienced this or know what might be causing this. I thought based on the transactional model this wouldn't happen.. Maybe it has something to do with how I have set the MirrorSync options to automatically resolve conflicts. andrew I have sent the logs …

  67. I want to sync an existing database which I accidently used offline. So I have two files haveing basicly the same structure, but some hundret records in a few tables are out of sync. The goal is to get the records existing in the offline version only into the online version. Because I have serial numbered PKeys I cannot simply export and import , because there's an overlap as some new records have been created in the online version. Â So I setup the free MirrorSync to give it a shot. I setup MirrorSync on my workstation as i did not want to fiddle with the server. I created the MirrorSync Tables and Layouts and the scripts as advised by the MirrorSync Frontend. I…

  68. Started by FatMark,

    Hello, Wonder if anyone can help or has seen this problem before. We have a filemaker database on the Filemaker Server. Our users have their own local copy of the database on their ipads. We do a uni directional sync (push the data from the ipad to the server) we are only ever adding records. After the sync we then delete the data from the ipad. Here's the problem: Sometimes it works fine (new records added) but sometimes it does not see that there is new records to add (nothing synced) and sometime it says it has modifed a record. The version of mirror sync we are using is 1.5. Does anyone have any idea's what we could be doing wrong?

  69. I think i know the answer to this but wanted to make this entry. Had a client accidentally delete a parent customer record, and since all cascade deletes are disabled on the graph none of the related records were deleted. I downloaded a backup and then isolated the record that was deleted and imported it back into the main hosted version - and also made sure that I updated the record so that the modification time stamp was current. However since this table is doing a bi-directional sync I think trying to restore and time it just right is tricky because when someone syncs the iPad the record again gets deleted from the hosted system. I suspect the best ap…

  70. Started by Franco,

    This is my scenario: Fms 13 3 clients fmpro connected to the server. (do not sync) 5 Fmgo off line I have to synk the 5 fmgo clients, not concurrent connections, max 3 concurrent. Some tabels to be synched bidirectionally. Should i buy: 5-Pack of FileMaker Pro/Go Devices and With Server/Client Type 1 x FileMaker Server 1 x FileMaker Pro/Go Many tanks Frnaco Pagano

  71. Started by fedeschumacher,

    Hi!, I´m running Filemaker Server 12 on a 16GB mac mini, and Sync 6 Clients. I´m getting the OutOfMemoryError, and I edit /Library/360Works/Applications/bin/setenv.sh and change the "512" Value to "2048", but after I restart the system, the "512" value is back in the setenv.sh file.... How can I solve this? Thanks.

  72. Hi all, I have an issue with syncing at the moment. I keep getting and error when trying to perform an initial sync from iPad. This is a brand new error for me and I have absolutely no idea how to fix it. I already put a bug report through to 360Works but though I would try my luck here anyway.

    • 3 replies
    • 1.6k views
  73. Hi all, I am getting an error tat I cannot seem to get past. The error string that comes up is: I have been through the text and I cannot find any issues, spaces or extraneous characters. Anyone have any ideas?

    • 6 replies
    • 2.6k views
  74. Hi There, I have a database that my company uses for inspections. It is running very successfully, syncing data between iPads and the main database using MirrorSync. All of the initial difficulties we experienced have been fixed and for the most part, we have a very smooth solution. The problem I have now is the database size. During an inspection, we need to take photos of non compliant items. As the sites are quite large, there could be up to 700 tenancies in any one site, and in each of those tenancies, there may be anything up to 7 non compliant items. As you can imagine this makes the database expand very very quickly, and it is currently sitting at 5.5Gb …

    • 8 replies
    • 2.4k views
  75. Started by peterandthewolf,

    Jul 27, 2014 1:28:20 PM com.prosc.mirror.config.server.SyncServer$4 call SCHWERWIEGEND: Sync between 88.79.221.182 / Tasks (FileMaker Server) and Peter's ProAdvanced 13.0v3 (Mac)( username 'Admin', running ProAdvanced 13.0v3 on 88.79.221.182, ping time: 225 ms, machine name: 'Peter' ) Last sync failed: java.lang.RuntimeException: java.lang.RuntimeException: com.google.gson.JsonSyntaxException: com.google.gson.stream.MalformedJsonException: Unexpected value at line 1 column 26 What could be my fault? I am from germany.

    • 2 replies
    • 1.7k views
  76. Hi. I am attempting to install MirrorSync 1.5 on a Mac Running Mt. Lion 10.8.5 and FMS 12. Â The Installer fails and a look in the log files reveals a Java Crash during the installation. Â Â I've attached screenshots and the log files. Â Java appears to be running normally, In that I'm able to open the FM12 Admin Console (which runs in Java) without any issues. Â I am running Java 7v51 (the latest version). Â Â I also have GateKeeper Disabled and the security settings in the Java Control panel set to medium. I've also tried repairing permissions using Disk Utility. Â Any help would be appreciated. java_2014-03-06-121808_CIT-FM12-Development-Server.txt

    • 3 replies
    • 1.8k views
  77. Started by pascar_1973,

    Hello,  I get a "Validation Failed" error that prevent any sync to even start. See attached screen shot. What could be the matter here?  FMSA 12 FMPA 13 W2008r2

    • 4 replies
    • 1.1k views
  78. Here's the error message: Missing field ...; it has etiher been re-named or dleted in the local file. .... I am running the current version of MirrorSync (downloaded yesterday) Filemaker Server 13 running on Amazon Web Services Filemaker 12 and Filemaker Go as the spokes I ran the setup process, created a link to download the full file (not a close). Used the link to download to my Ipad. The link worked, file was downloaded, file appears to function in FM Go, but sync fails with the above error. Same result on my mac. I am running this from an admin account, so I don't think its related to the privilege sets. Thoughts?

    • 8 replies
    • 1.3k views
  79. Did not know how to phrase it so sorry for the title How to manage this example situation : 1.User A and B are both offline 2.They both create the same Client 3.They both invoice the same new created Client. How to merge all this on the sync ? I tried to change the primary key to insert the name at the creation instead of an UUID but when I sync there is a duplicate entry error. Thanks

  80. Started by Ocean West,

    I am trying to find out where to make the changes to limit the records on the iPad to yesterday / today / tomorrow from one table (and it's associated children) Is this added to the script in the Hub or the Spoke or both? Do I have to do a constrain found on each table or does doing it on the parent table take into consideration it's children? - Also when sending a "clone" file is there any way to have it "rename" the file instead having the word clone in the file name.

    • 5 replies
    • 1.5k views
  81. Started by SarahS,

    I am working to implement MirrorSync to an existing solution. The solution is currently being used locally on a MacBook. The changes I am making will require the solution to be hosted in order that it can be accessed by several MacBooks, devices, as well as the internet. I am working on the hosted files to develop the solution & implement the MirrorSync tool. These files currently contain test data. The current data still resides on the user's MacBook and she still needs to use the program while I am implementing the changes. Will I run into problems by implementing & debugging MirrorSync with the test data, then later importing the current data and rerun…

    • 10 replies
    • 1.6k views
  82. Hi, I'm hoping for some helpful advice before I tear my hair completely out! I've been tasked with finding/creating a solution to provide an offline sync to a Filemaker database hosted on a Windows 7 machine with FM Go on an iPad. I've tried GoZync but didn't find this user-friendly at all, so I want to give MirrorSync a go. I've downloaded and run the installation software but it doesn't appear to install anything, it gets to about 30% of the way through the installation, opens up a zip/jar file and then states the installation is finished. Can MirrorSync be run on a Window 7 platform that's hosting a Filemaker database? Any advice is greatly appreciated alon…

  83. Hello, I have a container field that has been syncing well. I recently added an auto enter calculation that resizes the picture. Now when I sync I am getting a ? on the other end for the picture. Does mirrorSync support syncing container fields with auto enter calculations like this? Here is the calculation: GetThumbnail(Self;200;400) If not - is there maybe a workaround where I can make the pictures smaller but still get it to sync? Thanks for any input!

  84. Started by SarahS,

    I don't see a place on the pricing page such that there would be incremental pricing for license upgrades... If I were to purchase a 5-device license today for $400 & need 5 more licenses in 2 years, can I pay the difference between the cost of a 10-device license (difference currently would be $200) or would I have to pay the price for another 5-device license again (currently $400)? Thank you!

  85. Started by amallison,

    How do you uninstall the main MirrorSync (licence) from one server to move it to another server? I have moved from one hosted FMS12 to a new FMS13. andrew

    • 14 replies
    • 3k views
  86. Started by amallison,

    1. I have a container field that stores the data in the FM file. It is on the sync layout but I am getting the following error. • There was a problem writing record 'null' to FileMaker Server sync_JOBS. 'SignOffSignature_r' could not be set to Binary object ‘Signature 23-05-2014 8.41.17 am.png' because of an error 1631, which means that the connection failed while pulling container data from MirrorSync server to FileMaker Server sync_.JOBS. The remaining fields were written successfully. The record will be retried on the next sync. Any suggestions? 2. Related to this is: The rest of the data is written to the hosted file. If I then make a data modificat…

    • 4 replies
    • 2.4k views
  87. Started by Ocean West,

    It would be handy if you have a calculated field in the HUB and a Text/Number Field in the SPOKE that data as it evaluates in the HUB should be pushed into the SPOKE.

  88. Started by mdavis6537,

    Quick question, If I change out the database file that is hosted on Filemaker server, what happens to existing users with the old offline version on their iPads. Will they be required to download the new file before they can sync again, or will they continue to be able to sync until they update to the new version? The reason I ask is I work with my database offline, make updates, and then import the live data into my file that I have been working on. I then upload that to Filemaker Server and replace the existing file. My worry is that as soon as I upload a new "version" or file to FM Server, all my Go users with MirrorSync will lose any unsynced data on their iPa…

    • 2 replies
    • 1k views
  89. The online documentation for MirrorSync explains the need to create a modification timestamp field for the server (host) time for instances when non-syncing users will be accessing the server from different time zones while the server is running. I have a couple questions. 1) I am not positive that the primary user will be directly accessing the server (she lives in a different time zone), but it is likely. Is it okay to go ahead & setup the program as if she will vs. having to change it later when the needs arises for her to do so? Will there be problems with this configuration if all the users end up using the program offline & synching to the server? …

    • 6 replies
    • 1.1k views
  90. I am working to implement MirrorSync to an existing solution. I am using a data separation model with (1) UI file and (4) data files. Prior to finding MirrorSync, I was trying to implement my own sync solution, but discovered that is like reinventing a wheel that has already been developed! As a result of that process, the table occurences & layouts for the tables that need to be synchronized have already been setup in the main UI file. I see in the documentation that you recommend that the MirrorSync table and scripts be located in a data file. Can you help me understand the reason for this? Would it work to use the UI file? If not, I can copy & paste t…

    • 7 replies
    • 1.6k views
  91. Started by Woodeye,

    I am sure it's something simple, but I have been trying to install Mirrorsync 2.0 on a Mac Mini running Mavericks 10.9 and Filemaker Server 13, and after 7 hours, my head is spinning. I get a message "The installation failed." "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance". Note that I am accessing the Mac Mini via my laptop via Screen Sharing. I don't know if that would be the cause of the error or not. Unfortunately, I don't have access to a separate monitor this weekend to test this theory. I just installed the latest Java release, but it made no difference. On the 360Works web…

  92. I have a user out in the field who does not have permission to delete records in certain tables to avoid accidents (customers, equipment, etc.). When a power user in the office deletes a customer record from the hosted solution, MirrorSync tries to delete the record on the local database but throws an error because of the user permissions. Is there a best practice work around so that MirrorSync can delete records but the priv set for the field users can still be set to not allow deletions?

    • 2 replies
    • 1.5k views
  93. My MirrorSync is hosted on one of the recommended MirrorSync hosting providers. Part of the hosting requirements is that I administer my files in the FMS Admin console via a sub-admin account/group. After the MirrorSync file setup I went to download the URL download link (the recommended option) for the enduser but got the following error after putting my group server console account in. javax.xml.ws.WebServiceException: Failed to access the WSDL at: http://localhost/fmServerAdminSOAP?wsdl. It failed with: http://lacalhost/fmServerAdminSOAP?wsdl. I then instead tried to download the file and got the following error. Error from sever: This username and …

    • 2 replies
    • 1.3k views
  94. Using the latest release of MirrorSync (2.1) and trying to sync container fields from an iPad [FMG13]. Taking photos on the ipad into one or two container fields on each record. Everything indicates that the sync occurs without error. The sync even slows down when showing an image is being uploaded. The containers are stored locally within the database. The photos never show up in the host. Any thoughts or others seeing similar behavior?

    • 3 replies
    • 1.3k views
  95. Hi. Â We had an issue where the MirrorSync server stopped responding properly. Â I attempted to log into the 360Works Admin ( Applications/360Works Admin.jar) and it hangs on the "Updating List of Applications" screen. Â I know I can reboot the entire server but is there a way to just reboot the MirrorSync via the command line without having to take down the entire server? Â Thanks

  96. How does Mirrorsync deal with potential record locking (due to record being in use by another user) during sync? Also, how are any interruptions handled during sync, say a network disconnect? Thanks, Andreas

  97. I get to the screen after choosing the server and database. the very first step says Step 1: Copy and Paste MirrorSync support table into your database so I click the Copy Mirrorsync Table button, and it says its been copied to my clipboard and to open up Filemaker Pro and paste it into tables Clipboard is empty. No matter how many times I click the icon, it never copies data to the clipboard. I thought about creating the tables myself, but I'm wondering if the next step wont copy either. Tried it on both Windows 8.1 and Windows Server 2008 machine. Each time with the exact same results Java 7 Update 51 Dont think it matters but I used…

    • 1 reply
    • 1.1k views
  98. Hi all, I'm having trouble syncing container fields. I am using the latest version of MirrorSync (2.012) and when I run a sync, I get a "Sync completed successfully" status, however, when I check the online database, the images stored in the container fields in the spoke have not been synced, and the same vice versa. I have checked the external data sources and the URL and filename information is correct. Port 5003 is open and forwarded. When i run the Sync a second time, i get a message saying sync successful, and a breakdown of what has changed, which shows 1 item modified, even when there have been no further records changed in the database. I am assuming t…

  99. I am failing to sync container fields with MirrorSync FileMaker Server 12.6 Mac Ox 10.9.1 Mirror Sync2_0082 There is no error message when MirrorSync2 finishing the sync process with an iPad. "Sync Complete" Using the FileMaker Tasks sample, images entered on iPad do not show on networked file after syncing, same when images entered in the networked file do not who on the iPad. Container fields show: <Missing: photo001.jpg size450.300> FileName shows: remote: File Name I have tried several configurations of the container field settings. I tried (as per documentation) save a "self contained copy": even in this file are no images but <Mis…

  100. Started by nicholasdeleo,

    Hello, I'm trying to configure MirrorSync but when I have to paste the script in FM I get a lot of <unknown> steps. What could cause this problem? Â I suspect it could be FileMaker's language (I have it in Italian). Thanks for your help Nick

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