360 Works General Support
general question for product & service support.
Subforums
-
Visit 360 Works
- 27,542 visits to this link
571 topics in this forum
-
Any plans for integrating Safety Net for Wasabi? Wasabi’s Unlimited Egress pricing plan offers the cloud storage industry’s lowest total price of $.0049 per GB/month ($4.99 per TB/month) + unlimited free egress + no charge for API calls so you don’t pay to access your data.
-
- 2 replies
- 1.1k views
-
-
Anyone had any luck getting Scribe to substitute text within a Text Box in a word document?
-
- 0 replies
- 1.2k views
-
-
Hello, there, I'm trying to get the Scribe plugin running on my Filemaker Server 17. But I always get the error message: Error 474 Plugin could not be loaded: 360Works_Scribe.fmx64 and Error 701 The FileMaker Script Engine process was terminated abnormally. I tried Scribe 3.08 and Beta Scribe-3.08009 but both don't work. The server runs on a Windows Server 2008 R2 Standard JRE 1.8.0_171 (32 & 64 bit) & JRE 1.8.0_171 (32 bit) is installed. The permissions are enabled to full access for "Everyone". Server restart, reassign permissions and restart services did not help. Does anyone have any idea why? I can send other log files if…
-
- 5 replies
- 2.2k views
-
-
is it possible to append text or images to the end of a loaded doc. (not just another document)- i.e. something like-- $result=ScribeDocAppend ("new stuff") it seems the function only looks to append other files, not text what i need is to be able to add custom text to the end of some documents- not sure how to do this. thanks!
-
- 1 reply
- 1k views
-
-
Hi all, I'm using trying to add an image to a PDF in Scribe, the process works well, however the image I'm using is a PNG with transparency. The image is stored in FM and the transparency is retained, if I export the field contents, it is retained too. When the image is added to the PDF, it loses the transparency, and the are replaced with white, which means I can't see what's under it. Has anyone else had this issue? Is it resolved/resolvable, or is this something where I need to find an alternative solution? Thanks
-
- 1 reply
- 1.9k views
-
-
I get this error when trying to get the text out of a PDF: ExceptionConverter: java.io.IOException: '>' not expected at file pointer 5438 Any ideas what the issue is? Unfortunately this PDF comes from a major back so I have no control over how it is generated, but do need to pull data out of it - if at all possible. Thanks,
-
- 1 reply
- 850 views
-
-
Hello, I am trying to create my first POST request and the response I get is: <Envelope xmlns="http://schemas.xmlsoap.org/soap/envelope/"> <Body xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"> <SOAP-ENV:Fault xmlns="" xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"> <faultcode>SOAP-ENV:Client</faultcode> <faultstring>This is an empty request; you must send XML data via POST. If you can confirm POST data was in fact sent, then check your pe_application_log.txt file for scripting errors.</faultstring> </SOAP-ENV:Fault> </Body> </E…
-
- 0 replies
- 858 views
-
-
Hi Forum. Just wondering if 360Works Plastic 2 plug-in works with Intuit GoPayment. Thanks Steve
-
- 1 reply
- 876 views
-
-
I'm trying to use Scribe to generate a couple of biweekly reports. As of today, Scribe is outputting a giant error message, as follows: java.lang.RuntimeException: javax.xml.bind.UnmarshalException: unexpected element (uri:"http://schemas.microsoft.com/office/spreadsheetml/2014/revision", local:"revisionPtr"). Expected elements are <{http://schemas.openxmlformats.org/spreadsheetml/2006/main}oleSize>,<{http://schemas.openxmlformats.org/spreadsheetml/2006/main}functionGroups>,<{http://schemas.openxmlformats.org/spreadsheetml/2006/main}fileVersion>,<{http://schemas.openxmlformats.org/spreadsheetml/2006/main}fileSharing>,<{http://schemas…
-
- 2 replies
- 1.6k views
-
-
Hi, Context: We're hosting our solution through several FileMaker Server 17/AWS EC2 instances (one for each client). We have a S3 bucket "clients backup" with a folder for each client (clientA BU / clientB BU / ...) Question: Is it possible to direct SafetyNet to backup from one FileMaker Server to a specific folder (ClientB BU)? TIA, Luc Roels
-
- 3 replies
- 911 views
-
-
I'd like to install SafetyNet to backup my FMCloud, perhaps to another amazon account. How do I do that? I searched the 360 documentation and searched the forums but don't find instructions. I downloaded SafetyNet and ran the installer, it wants to run on this machine. That does not seem right since the database is not on this machine. How should I proceed?
-
- 1 reply
- 779 views
-
-
Unfortunately, the EXCEL data storage within xml-files is very complex, and as noted by others, it is virtually impossible to handle complex (and even very simple) data without the program EXCEL itself. I just discovered a new CAVEAT relating to the scribe plugin. Reading an EXCEL document with ScribeDocReadValue(), real numbers are always returned as 'integer string' without comma, and it seems impossible to get a meaningful value out of this. '29.84' -> 2984, '2984' -> 2984 (nothing to say about '2.3' -> 22999999999999998, etc.). Although not documented, I tryed to address the field with a name ('Bill') instead of a cellcode 'C14'. Interestingly, this retur…
-
- 4 replies
- 3.3k views
-
-
- Excel
- images
- Error105800_01
- export
-
Tagged with:
Dear 360 Works Team In our FileMaker Solution we want to create an Excel report including text, numbers (dates) and images via Scribe. The FileMaker export of text and numbers works fine. But we have a problem with the export of images in the xlsx. After the Creation of the Excel reports all text- and number elements are in the .xlsx but the image not. When we open the generated .xlsx, Excel shows the attached error massage: For the export of the pictures, we test following script commands: ScribeDocValue[Name:“F5“;Value: table:: cell] ScribeDocWriteValue("Table1!F5", table::cell) SetVa…
-
- 8 replies
- 3.7k views
-
I am trying to get a page count from a PDF file stored in a container field. ScribeDocLoad is successful. Next I'm attempting to use ScribeDocReadValue to get the PDFPageCount. The variable $LastPage is set to ScribeDocReadValue( "PDFPageCount" ) This parameter, or any other of the metadata values listed in the documentation, results in an error like "Reading values is not supported for the file PDFPageCount" The documentation reads like this: Am I fundamentally misunderstanding what this is supposed to do? The PDF file has no formal "fields." Its just a scanned PDF. D
-
- 1 reply
- 1.1k views
-
-
I am exploring accessing my solution through web direct using fmphost. solution works fine in server mode. however in web direct it says I do not have a sufficiently new version of scribe: I need > 2.15. problem is that I’m running 3.08 on my local Mac. is this an issue about file locations? Do I need to upload scribe or something?
-
- 3 replies
- 1.4k views
-
-
I just migrated to a new server (as part of the upgrade to FMS 17) and as such had to reinstall SafetyNet. This morning the FMS process terminated abnormally because I ran out of free space. In diagnosing that I found that SafetyNet created 46GB of log files in the 6 days that it's been installed. Each day is progressively larger than the previous: 1.1GB, 4.5GB, 6.8GB, 9.1GB, 11.3GB, and 13.6GB. I'm sure that some of this is likely because I was accidentally including 13.6GB in external container storage files in the backups (can't wait to see that AWS bill) but that log progression still seems crazy. Is this a bug or just a side effect of my mistake?
-
- 3 replies
- 1.1k views
-
-
I am working on a script that will build a document based on a value from a drop down list. I have a layout that contains a Document Subtype. If a certain subtype is selected from the drop down list for this record, then I want my script to be able to pull from a specific container holding the appropriate document for that type. Then I can use Doc Append to combine the two documents. Each document would be custom then to the subtype. I'm pretty new at FileMaker so I'm still trying to figure a lot of things out and still trying to understand how to put things together and why it will/will not work. I was originally using Case but then I realized that was pro…
-
- 2 replies
- 1.5k views
-
-
Is there any news on FM17 compatability yet? Getting all sorts of problems on server with the plug ins not loading and causing application faults in the FSE with the current builds... Matt
-
- 1 reply
- 1.2k views
-
-
I purchased the plastic plugin yesterday on behalf of our company. I have successfully deployed and registered the plugin and have been able to integrate the scripting, table and fields from the demo file. So far it has gone very well and I am able to process credit cards with authorize.net successfully. Great product!! However I am having some issues with processing electronic check transactions. Using the same API credentials that I am successfully processing cards with I am receiving an error message "The merchant login ID or password is invalid or the account is inactive" Do I need different API credentials for authorize.net for chec…
-
- 0 replies
- 975 views
-
-
I have been running a document creation and management solution for 2 years. My scribe maintenance subscription ran out so I bought a new license. Boom the whole things has collapsed. Scribe is throwing errors when a field in the database does not appear as a merge field in the document the attached being a typical error. This solution is vital to my practice but 360Work have no taken 2 working days with no solution - not responding to my emails when I tell them that their work arounds aren't working. This was suggested "ScribeSetErrorCapture(true)" - but that does not even appear in my steps in the script window. Utterly frustrated. Hel…
-
-
- 2 replies
- 2.4k views
-
-
Hi, with the new version of word plug in V3.08 (not with V2.15) and just on Win10 (not with Sierra 10) I see the attached message. What could be the reason of it? Thanks Bye Paolo
-
- 1 reply
- 949 views
-
-
Hello, we use your plugin Scribe for editing Excel files in our Filemaker solution. Since a few days we get an error message when calling the method "ScribeDocLoad" (see appendix) for newer Excel files. Older Excel files from the beginning of 2018 are not affected. So we wanted to ask if there might be a problem with the error in Scribe. We are currently using: Filemaker Pro Advance version 16.0.3.302 Microsoft Excel 2016 Ver. 16.0.9029.2253 64-bit Scribe version 3.08 In the appendix you will find an Excel file that throws an error message when opening with Scribe. With kind regards Christian Chojnacki Click to choose files Mappe…
-
- 3 replies
- 1.7k views
-
-
Dear All, My zulu 2.1 calendarSync java just crashed and when trying to restart it with 360Works Admin I am getting an error message (see attachment). Everything was working smoothly for months... Tried to uninstall and reinstall, but no luck got a deployment error (see attachment). Any advice ? Running on FM Server 16 / Win2008R2 SP1 Thank you in advance. Joel
-
- 2 replies
- 1.4k views
-
-
I recently installed Mavericks in our computers and since then we cannot open Filemaker if we have installed 360works plugins due to a java error. It seems that the system does not recognize we have Java installed. This is what java- version says about the system: ebpMac27:~ ebadia$ java -version java version "1.6.0_65" Java SE Runtime Environment (build 1.6.0_65-b14-462-11M4609 Java HotSpot 64-Bit Server VM (build 20.65-b04-462, mixed mode) The error we got on opening Filemaker is: Error starting Java 360Works plugins require Java 1.5 or later, which is not installed on this computer. Download it from http://www.java.com (error 1) Any Idea why this is…
-
- 8 replies
- 3.4k views
-
-
With Scribe, we push data to a Word file as the basis of a report for our account managers to review and edit. Our problem is that the Content Tags are left behind even if the remove option has been selected on creation. Editing with these tags are painful. So we have to go to Developer mode and remove them or save as RTF and then back again. This is not appropriate. Is there something we are missing? Is there a way to remove the tags after we have finished pushing with Scribe? Thanks.
-
- 0 replies
- 1k views
-
-
I've been having trouble setting up Zulu on a server for one of my customers and did send a ticket (email) to their support. I got the initial respons quite fast but as I'm not in the same time zone I wasn't able to screen share at the time and asked them if they had anything I could try on my own. After that initial respons it's dead quiet from them, they don't answer any of my mail and it has been three weeks now What the heck is happening, anyone else have trouble getting in touch with their support?
-
- 6 replies
- 2.3k views
-
-
Hi, we recently switched gateways from Plug n' Pay to PayTrace, but we are suddenly finding that the returned raw response has significantly less data. If a card fails it does not even give us the reason why it failed. Also I've tried capturing the transaction data using CCLast___ and nothing seems to give any good information. Am I missing something? Is this something to discuss with the gateway? Have any other people using 360works with PayTrace found a way to handle this?
-
- 0 replies
- 1.1k views
-
-
I'm wondering if Scribe plugin can find and replace multiple fields and how would I write that script? I've duplicated the script from the demo, but I'm unsure how to work it to replace these different fields, such as "Company Name" "Company Address" "City" "State" "Zip" etc. Any help would be greatly appreciated
-
- 3 replies
- 901 views
-
-
Hello Friends, Here i have the file name as quotation file and i am sending mails through 360works email with multiple attachments. Every thing is ok but when i send email of single item (First row of portal) with attaching the details of item (Allready have details i.e. descriptions , pictures and video of that item with respective product ID). It attachs and send email with attachments no problem. But if i want to attach the iteam details of second portal row i have script it by loop method but it is not sending mail and mouse starts buffering before End loop script. I hope may be wrong in script steps or wrong parameter inserting. Thanks
-
- 0 replies
- 1k views
-
-
Hi Guys, I've been using CloudMail for a couple of years now to send marketing campaigns for my company. Just recently I have moved to remote hosting with AWS and now my server is offsite I have noticed some performance issues with cloudmail and a few other areas of my solution. To address these issues I have started using server-side scripts to perform labour intensive tasks such as creating bulk records (20,000) at one time. This has resulted in excellent performance once again. The problem I can't seem to fix is sending my email campaigns using server-side scripts. I have confirmed the plugin is installed etc on the server and with quite a bit of trial a…
-
- 1 reply
- 1.7k views
-
-
Hello Friend , Though I have gone through 360works Email plugin but I am facing lot of problems. Here first of all table fields items are not working in “EmailChooseFile” for attaching the product attachments (Already Attached in container form with selected product id and product Name of portal Table in quotation details layout) as well as also not attaching the extra attachments which I have in QuoteSe table fields as( QutSe ::Attachments). Here first I insert the desire attachments by button as insert file . Also in Inline Attachments I have put the parameter but not working and not getting the signature image in gmail. Third also in Emailcreate I have put the va…
-
- 2 replies
- 1.2k views
-
-
Hi everybody and thank you in advance for the support. I am trying to use scribe in a filemaker application to create a huge word document with several text and many images. I would need to insert some dynamic page breaks, which position depends on the report that I am creating, but I couldn't find anything useful in the scribe help. Is there a way to do this? The app is built in Fm16, the plugin version is updated.
-
- 3 replies
- 2.2k views
-
-
Was working fine now on some profiles we see this error.
-
-
- 1 reply
- 986 views
-
-
Hi, I am an support member of staff that has no experience with filmmaker, how to use it, how to set it up ect. Bit of background I have adopted this client as a new IT Support contract. we inherited filemaker and the 360Works Email plugin and it is working perfectly on 9 machines. it connects to a server for the scripts ECT. This one machine shows the following error whenever a standard html email is sent. 360Works Email 550 5.7.60 smtp; client does not have permissions to send as this sender I have re-installed the plugin and filemaker however am still receiving the error. Could somebody give me some st…
-
- 1 reply
- 1.3k views
-
-
I am updating from v2.33 to v3.x on Windows. It's older installations. I have multiple machines to update. Because of the TSL 1.2 requirements. The plug-in either has first time initialization problems. Or, I get the Unable to process because of java.lang.nullPointException Attached is a fresh log file from an attempt to run a credit card. Help 360Plug-ins_Runtime.log
-
- 2 replies
- 1k views
-
-
I have the autoupdate (fresh copy installed last week) file that is on the server and the main file tries to install the plugin by calling the script in the auto update but it fails to update. I checked the plugins table in the file and it is reporting that it is enabled and running when there are no plugins installed. Even the install button there doesn't work, if I go to the actual detail view then from there it will work. I think there is an issue with the 'installed' version field that is not getting properly updated.
-
- 2 replies
- 1.1k views
-
-
Hi, We're just starting with CloudMail and while we have an existing AWS account in place, we're new to Amazon's SES. We've already been approved for static IPs and increased rate, but Amazon Support is recommending that we have two static IPs ... not just one. Does CloudMail support this? If yes, then is it a good idea to have the multiple static IPs? Thanks! Neil
-
- 1 reply
- 1.2k views
-
-
As the title says can i pull all the text on word docs to a normal field without formatting it as plain text. Let say the text style is Bold when put it on filemaker field it should stay in bold text
-
- 6 replies
- 1.1k views
-
-
I looked in the the latest documentation for Scribe but didn't see any text regarding extracting multiple values from of a .pdf list box. When there's one value in the field the chosen value's extracted but when there's more than one the result is an empty/null field. Did I miss something or...? Cheers, Rich
-
- 1 reply
- 785 views
-
-
I just upgraded server from FM 15 Server to FM16 Server. CloudMail plugin (ver 2.04) was reinstalled, but mail is now not being sent (or at least not received). I did not change the scripts or file, it was just a server upgrade. In fact the scripts appears to run and act like it is working (no error and I can confirm it is connecting to AWS), but emails just don't show up. I know it is older version, but is Ver 2.04 compatible with FM 16 Server? Really at a lose of what else to check.... any ideas?
-
- 3 replies
- 1.1k views
-
-
Greetings: I'm thinking about buying the Scribe plug-in to extract data from multiple fields in a .pdf form to insert into a FileMaker Pro file and am looking at the Demo Examples' page, Example Script. Am I correct in assuming that all I have to do is for each field I want to import is list a variable for it under the #Get field name to retrieve from script parameter as well as under #Get the list? Example: #Get field name to retrieve from script parameter Set Variable [$apple; Value ( Get(ScriptParameter)] Set Variable [$peach; Value ( Get(ScriptParameter)] Set Variable [$orange; Value ( Get(ScriptParameter)] ... #Get the li…
-
- 9 replies
- 3.3k views
-
-
Hi, Yesterday I had tested the CC not present script (somewhat modified) that comes with Plastic from a WebDirect connection. The script worked perfectly 20 or so times over several hours and in previous tests over the past few months. This morning, the FM client still gets the proper results but the WebDirect connection never seems to connect to Authorize.net. Both are using the exact same script from the same layout. Instead of a response with some message or error in it, all I get in the $result variable (and raw response, etc.) is a question mark (?). I'm not sure what that means - is the request not making it to Authorize.net? If not, why not? You c…
-
- 1 reply
- 1k views
-
-
When using ScribeDocWriteValue To insert a number into a spreadsheet it is saved as a text field and for the calculations to work I have to go and manually convert all the numbers stored as text. Any ideas how to avoid this ?
-
- 0 replies
- 1k views
-
-
I'm installing version 3.06 using FMP16 and a dialog presents saying 'Preparing plug-ins for first use' and hangs at 5%. It doesn't crash, it just sits there. I've tried waiting for 2-10 minutes with no change. Has anyone else had this problem? Cheers.
-
- 2 replies
- 1k views
-
-
I have seen the below statement in other responses, but I do not understand the script steps necessary to achieve this. I have the latest Plastic plugin Please help "But using Plastic can help make your practices PCI compliant. For example, if you use Authorize.net as your gateway, Plastic can submit payment card and ACH account numbers to Authorize.net's PCI-complient CIM database in exchange for a token, which is PCI-compliant to store in your database. Plastic then lets you run charges against these tokens, and Authorize.net looks up the corresponding account information in their CIM to complete each transaction"
-
- 1 reply
- 2.2k views
-
-
I've been using CloudMail very happily for some months now. Creating and sending lovely emails to targeted lists. But, just recently when I use the Get Results button, I get "0 delivered, 0 bounced, 0 complaints" altho' there will be tons of views and lots of clicks -- so obviously the emails ARE being delivered and altho' I may not be getting complaints, I am sure there must be at least some bounces. Has a setting changed that I don't know about? What would cause this and how can I fix it? I am using CloudMail version 1.02 on Win 10 (with new update - but this started before the new update) FMP11. Thanks in advance for the help, Martie
-
- 6 replies
- 1.8k views
-
-
The contents should be the same as filemaker field but the information is not formated properly when i substitute it on word docx. See the attach files. im using the ScribeDocSubstite for this. It should be like this.docx sample.docx
-
- 0 replies
- 1.1k views
-
-
Hey I am using 360works plugins in server side scripts. Also they are used by WebDirect. On my server, the plugins have created a log folder along with two log files (360Plugins_Server.log and 360Plugins_Web64.log) The Server log has grown substantially and is now about 300Mb (I have seen it get to 600MB) I am trying to rename the log files to off load them. Smaller files are easier to open and move around. When I try to rename or move them I get an error saying the file is open in Java. I have tried restarting the scripting engine, and also unchecking the enable button for the plugin in the Admin Console, but still get the sa…
-
- 1 reply
- 2k views
-
-
I am experiencing issues loading the ScriptMaster 5.05 plugin on OS X 10.12 Sierra using FileMaker Pro 15 Advanced. I get the "?" Failed to initialize. error when trying to enable the plugin within FileMaker. I have tried manually replacing the plugins 1.8.0_121 resource files and have tried the workaround suggested on the ScriptMaster site without success. Any suggestion on what my next step that I could try? Does anyone have this successfully working? Thank you in advance for any help. Thank You Anthony
-
- 15 replies
- 4.7k views
-
-
When trying to create a Subscription through Auth.net I revive the following error: Here is the specifics of the SetVariable that I am using when trying to create this Subscription. Any insight into why I am receiving this error would be helpful. CCCreateSubscription( AuthNetMerchID; //merchantAccountName AuthNetTransID; //txKey $Amount; //dollarAmount $CardNum; //cardNumber $CardExp; //expirationDate $Subscription; //subscriptionNameOrId $Installments; //numberOfInstallments $DateStart; //startDate $DateEnd; //endDate "Months"; //payPeriod "1"; //frequency "firstName=" & $CardFName; "lastName=" & $CardLName )
-
- 1 reply
- 1.3k views
-
-
Is it true that Scribe functions (such as ScribePatternMatchAll) are intended to operate on text extracted from a file into a Filemaker text field rather than directly on the file itself (eg held in a container field) ? For example, if I use ScribeFileAsText to bring a word document content into a Filemaker text field, the function ScribePatternMatchAll works as expected. However, if I attempt to make ScribePatternMatchAll work on a file loaded into a Filemaker container field, the function doesn't work properly (it sometimes finds none, one or a few instances of a word pattern for example when there are actually numerous instances of that word pattern in the file). …
-
- 0 replies
- 1.3k views
-
-
Will there be an update soon to plastic to resolve the issue of the plugin not being active? Users process transactions and after a while the plugin in is no longer active in the plugin prefs.
-
- 1 reply
- 944 views
-
-
Got an urgent issue that has left me a bit baffled this morning. My 360Deploy plugin has lost it's registration settings on my Mac and also the Email plugin (v3.05) says it is not registered and will not let me use the "Configure..." button to put in any details. Now for the strange part...the Email plugin is doing the same thing on another 5 windows machines in the office. Everything has been working perfectly and then all of a sudden, overnight, none of my 360Works plugins are registered yet another plugin I use on the Mac is working fine.
-
- 5 replies
- 1.9k views
-
-
I'm looking into using your plugin. I don't see anything about storage of credit cards as how it applies to PCI compliance. Do you work with PNF numbers for storage and charge of recurring charges?
-
- 4 replies
- 2.9k views
-
-
360Works is having a one-day sale on Friday, September 29, 2017 to help relief efforts for the aftermath of Hurricane Maria in Puerto Rico and the Virgin Islands. This Friday, all 360Works plug-ins and add-ons will be available for 10% off using the discount code 360HELPNOW and all proceeds will be donated to the American Red Cross for Hurricane Maria relief efforts. Hurricane Maria left the entire island of Puerto Rico in devastation. It is now one week since the hurricane hit the islands, and millions are still without power, fuel, and clean water. Communication is non-existent in many areas as cell service has been interrupted with cell towers down. Food is becom…
-
- 0 replies
- 1.1k views
-
-
Hi there Do you know if it's possible to use Plastic with the BarclayCard ePDQ gateway? Thanks
-
- 2 replies
- 1.7k views
-
-
Hello everyone, I'm developing a little FMP database on Mac to help creating reports with MS Words. These reports will contain : - non changing elements : logo and address, first level hierarchy titles… - some specific datas from FMP : number and name of the affair, name and adress of the client… - the text of the report directly typed in Word by the user. So my need is : - when all the fields are completed, user clics on "Create report" then : - it creates a new folder with number and name of the affair, - creates the report file by duplicating from the report template, naming it with number & name of the affair &.doc - inserts datas fro…
-
-
- 25 replies
- 4.5k views
-
-
I have a FileMaker table that has about 70,000 text records in it. Each record has a state field, which I am using to break the records into groups. I have a script running scribe, looping through the records and writing them to the state appropriate file. All of them complete successfully, except for TX (which is also the largest group). Each time I've run this script, it gets hung up on TX only and will sit for hours before ultimately just crashing FileMaker completely. I can't find anything about a scribe temp file size limit. Anyone know if there is one and what it is?
-
- 0 replies
- 862 views
-
-
Now that the plugins are using 16 script step functions - what is the proper way to get the error of the call made? CCTestMode How can I query and know what current mode it is? Or if you did something like CCProfileCreateCustomer - is there another function that you follow up with it to gather the results?
-
- 0 replies
- 870 views
-
-
Just FYI the installation of the plugin doesn't seem to work flawlessly either using a container field and install plugin - it had force quit/crashed FileMaker on several users computers. also using the AutoUpdate Plastic 3 is not listed in the hosted version and also I think because your server doesn't have a valid SSL there is a dialog box that will show up and end users have no idea what to do with that.
-
- 0 replies
- 946 views
-
-
Any changes that need to be made to existing scripts in a solution when upgrading the plugin?
-
-
- 1 reply
- 1k views
-
-
Hi, I just purchased Scribe and Im a bit stumped. I want to import data from MS Word files that will have fields. I see references in the instructions to "field tags", but Im stumped how to prep my Word files so that Scribe can see/read the data. I know this is more of a Word issue, but any help is appreciated. I did find a sample file on the forums (attached below) but for the life of me, I cant figure out how they named the field! Im using Windows, Word 2013. Thanks! CCfield_test.docx
-
- 1 reply
- 1k views
-
-
In talking to a rep there at 360 works it was recommended that I use a scanner from infinite peripherals. We bought the ifinea tab 2 credit card scanner, but I am surprised that it came with no instructions on how to make it work with FMP Go. We had to order one that was coded for FMP Go, but nothing to help out making it work. I have done research and figured out what I need to do, but I am stuck on the URL Scheme. I believe I have to use the app 'iLinea FMG' for this process. I started another topic in the iPad area. http://fmforums.com/forum/topic/92342-url-scheme-for-ilinea-fmg-app-using-ifinea-tab-2-credit-card-scanner/ Any help would be greatly a…
-
-
- 3 replies
- 3k views
-
-
I'm running Plastic 2.33 using Authorize.net and running into an issue with updating profiles. A customer will change their billing address (or, occasionally, they'll give us a new expiry for an unchanged credit card). I'll enter this in my FileMaker database and run a script using CCProfileUpdatePayment. However, since we only store the last four digits of the card on our system, the card number passed into CCProfileUpdatePayment is invalid. We'll get an error and the profile will not update. But I can't not update the card number, or I get an "invalid number of arguments for function" error when editing the script. And there's no way to get the full credit card number b…
-
- 3 replies
- 1.2k views
-
-
It looks like the AutoUpdate360Works database @ saturn.630works.com isn't hasn't been updated for all the recent versions. Wanting to test the new FTPeek version, I downloaded the files, opened FTPeek Open First_16+.fmp12 and ran the auto-update... which resulted in my getting v. 1.67 installed, which isn't compatible with the new FileMaker 16 features. I installed the latest version manually, but you may want to have look at this for others not to loose time over it.
-
- 1 reply
- 1.3k views
-
-
In CloudMail, we have the ability to add or remove specified addresses from a blacklist. This is great, but there's no way to see if a given address is on the blacklist before we try to add or remove it. My client's would like to be able to see which of their clients are on the blacklist for sending. Is this possible somehow?
-
- 3 replies
- 2k views
-
-
I have several users where new copies of each 360Works plugin are created in C:\Users\[Username]\AppData\Local\Temp\ each time you launch FileMaker Pro. This has been reported on Windows 7 and 8.1 (and I get it on my own 8.1). Restarting Windows doesn't clear these files, nor does the so-called Disk Cleanup utility in Windows. So for now the best workaround is to go delete those files manually, but that's not an option for all users. Interestingly, deleting these temporary plugin copies while FileMaker Pro is running seems to have no adverse effect - the plugins certainly keep working.
-
- 3 replies
- 1.7k views
-
-
Hi there, I am making cutom import and export from/to excel documents. Is there any way to merge excel cells in scribe? I can easly find out which fields are merged when importing. two nested loops and if second col or row is empty while reading i consider it merged. Problem is while exporting. I need to add new rows to excel documents and keep 1 column merged for each set of rows(like in sub summary but vertical). Thanks in advance for any help. Have a nice day.
-
- 0 replies
- 2.1k views
-
-
Dear Scribe users, I have a field in Filemaker that has a Wingdings font. I am using char (252) which is a checkmark. When I write this to the PDF form field (which also has the Wingding font selected) I get the "ü" char, BUT when I press on the PDF Form field it changes to a checkmark. I want the checkmark to be shown and not the "ü". How can I do this? See screenshot attached. Kind regards, Baran
-
- 1 reply
- 1.2k views
-
-
Hi after the installation of the last version of Scribe, the launch time of Filemaker is very slow ( nearly 2 minutes ). I tried to reinstall the OS ( macOS Sierra ) and Filemaker ( pro adv 16 ) but nothings change. I also tried to uninstall the other plugins, but the only way to get back to normal launch time is to remove the scribe plugin I don't know what else to try. thanks in advance
-
- 3 replies
- 1.6k views
-
-
The password I defined in the Web Services Manager.fmp12 file's Operations > Edit Auth Info area contained special characters (like brackets). The FileMaker file worked fine with this password, but the wsdl failed to load in the browser saying it was unauthorized. This is likely because the password needs to be urlencoded in websvcmgr.php line 1217: $userPass .= ':' . $pass . "@";
-
- 0 replies
- 1.1k views
-
-
Are there any plans to update/change SafetyNet with Amazon's pending deprecation of DevPay? I love the product and would hate to see it die.
-
- 1 reply
- 1.1k views
-
-
Hi community Im just wondering if you have to purchase the new version of scriptmaster and in my case 360Works Mail in order to use it on FMP16, or you just download it in some page that I can't find Anyone knows about this? Kind regards
-
- 1 reply
- 1.5k views
-
-
I use Scribe to generate a Word and Excel document for a biweekly report. The template documents are saved within container fields in the relevant database, and are exported to a location on the client hard drive for reading/writing via Scribe. I have been contemplating migrating our Scribe plugin onto our FM server instead of my client, which would alleviate a few rare but pesky problems. Generated Word or Excel documents would be treated the same way, with the additional step of just emailing the final files to myself via SMTP. But our server (Windows Server 2008 R2 Enterprise VM) currently does not have Word or Excel installed. Perhaps this is a dumb questi…
-
- 2 replies
- 1.9k views
-
-
Hi, The first time i have create an SES in US East... But now SES is available in Europe, I have create and reconfigurate a SES in Europe But CloudMail only work in Us East... What can i do to use my Europe configuration ? Thank's Marc
-
- 2 replies
- 1.9k views
-
-
Hello, When you Send a link with CloudMail, Amazon change the link with is own link but when you click on it, the redirection link is encoded... in Html Some of our partners don't use such html link because this page is in utf8. An another exemple if you encode webDirect link there is nothing after the # .... http://www.MyDomain.com/fmi/webd#MyFile it's not very useful for our partners.. How can we keep the full link. Regards..
-
- 0 replies
- 1.6k views
-
-
I am excited about the possibilities that your e-mail plugin may offer both myself and several of my clients. I have my own copy and one client has purchased the server version because of my recommendation. I have other clients that will likely buy this if all works as promised. When testing the single-user version of the plugin I am unfortunately having some big issues. 1-FM Freezes Today when doing a test of sending an e-mail FileMaker froze up. Immediately upon hitting the send button I got the spinning beachball. The e-mail was in fact properly delivered, but I had to force-quit FM and relaunch. 2-Inconsistent reception of attachments I find that a…
-
- 2 replies
- 1.4k views
-
-
Hello, We recently updated our app from FileMaker 13 to FileMaker 15 and when we sync we get an error at the beginning of the sync (Unexpected response from MirrorSync Server), once I hit close, it then continues syncing. Any idea why we are getting this error after updating the app and how to fix it? Thanks
-
- 0 replies
- 952 views
-
-
I am using Scribe (version 2.15) to create a directory of names, addresses and biographical information in Word 2010 (on Windows 10 running in Parallels Desktop 11) but don't know how to make the one final adjustment that I need. The biographical information in my FMP 15A database is a text field with multi-paragraph data, and when that field is written into word with the following command, the paragraphs that appear in Word are separated by line breaks (created by Shift-Enter in Word) rather than by actual carriage returns (created by Enter). This means that a multi-paragraph entry is actually just a single large paragraph with sections separated by line breaks, so …
-
- 1 reply
- 1.6k views
-
-
Can you share the development plans for releasing FM Cloud compatible plugins? Thanks, Mark
-
- 1 reply
- 2.6k views
-
-
Hi I have searched and read through all the information I can find on Scribe, but I cannot find out if and how it handles related data. Is it possible to create a table in word document from related portal data? Previously we have done this using EZXSLT merges to create a table and then used macros to insert these documents into a word document at a given point. I am really interested to see if this can all be done with Scribe or if it can only do a basic merge. Thanks Stephen
-
- 2 replies
- 1.4k views
-
-
First, I hope this is the right forum, as I did not see a specific one for Scribe. I'm excited about evaluating Scribe for creating Excel files that can include containers. So far, I've found that the template row height must be tall enough to fit the image, or else the row shrinks and the images end up looking kind of stacked. Also, they seem to be showing up in the column after where I wanted them, but scripting them to column B when I want them in C is an adequate work-around, at least for now. One problem I haven't solved is that the template formatting isn't holding. Some of it is - for instance, simple bold is working. But top alignment is not - except f…
-
- 9 replies
- 5.9k views
-
-
This is a follow-up to the "Formatting Issues Creating Excel Files from Scribe." I'm still testing for the same client, but he has decided he is fine formatting the Excel files after the fact. Our primary reason for moving to Scribe is for "exporting" images to Excel, and that is my current issue. FYI, I'm using FMP Advanced 15.02; Mac OS X 10.11.6, Scribe 2.184. I'm getting an error when opening the Excel file: "Excel could not open <name of file.xlsx> because some content is unreadable. Do you want to open and repair this workbook?" and then, in smaller print, "If Excel cannot repair the file, some data may be lost." Two options are "Cancel" and "Open and Rep…
-
- 1 reply
- 1.5k views
-
-
Since this morning we have been receiving an Error when trying to process credit cards using Plastic. Anyone else using Payeezy and experiencing this issue? Any suggestions? Thanks!
-
- 0 replies
- 1.6k views
-
-
When updating any 360works-plug-in it is deactivated after any update. Sometimes it does not even is replaced. I have created batch-scripts to shut off FileMaker and then remove any 360works-plug-in. After that my user(s) have to restart the application again and the new version of (any) 360works plug-in is installed correctly and activated automatically. I also use other plug-ins by Troi, Dacons en Goya simultaniously and these work perfectly fine and also will be updated and activated when a newer version is being installed. Only the 360works-plug-ins fail to update everytime. I use the script-step "Install plug-in file" so nothing exotic is done the…
-
- 0 replies
- 1.3k views
-
-
Hello- I'm new to scribe, and I'm trying to build a looping script that will systematically go through all the data in a given spreadsheet. The challenge I have is that though it's easy for me to build a script to advance rows: Set Variable $currentrow = 1 Set Variable $currentrow + 1 Columns however are different. How can I tell it to advance to the next column since I can't do it via a mathematic equation? I only ask because the spreadsheets I'm trying to import have between 100-110 columns, so I don't want to have to hand-build the logic to "go to the next column" since I have to be able to get to column "CI" in this book. Thanks!
-
- 1 reply
- 1.2k views
-
-
Hi There, First of all many thanks to creators for amaizng plugin. What is the syntax for inserting images to excel? ScribeDocWriteValue ( “addImage()”; image ; page ; x location ; y location ; height ; width ) Do not work for xlsx with error about invalid cell name (first parameter is function adn for excel it seams it is not recognized) for pdf works fine as in demo expample I tried standard syntax for excel where first parameter is table cell and second is image in container but it do not insert the image. Any suggestions? Thanks in advance. Bart
-
- 3 replies
- 3.3k views
-
-
I am using Scribe to extract text from a pdf. The pdf has a filesize of 705542 so it is fairly large. The Scribe result is fairly good but it has a serious problem: a space is inserted into words; see example of words like NE W YORK AND NEW JERSEY, airp orts, Inte rnational, Internat ional Why does Scribe do this? Is there a way to fix it? (It is close to a dealbreaker if you can extract text but then not use the text that's extracted) Many thanks in advance for your replies, as I certainly hope I can use Scribe since I've used 360Works products for years and Textractor before Scribe. Carole
-
- 1 reply
- 2.3k views
-
-
When launching FMPA 14 with Scribe 2.15 installed (also occurred with 2.091) I get the error: However it is installed. Java 8 had been been previously installed as well but has been removed from the system. The error persists. FileMaker Pro Advanced 14.04 (32-bit) Scribe 2.15 Mac OS X 10.11.2 java version "1.6.0_65" Java(TM) SE Runtime Environment (build 1.6.0_65-b14-468-11M4833) Java HotSpot(TM) 64-Bit Server VM (build 20.65-b04-468, mixed mode) We also tried two clean installs of FileMaker on new machines and are unable to replicate the error. I even installed Java 8 and the error did not occur.
-
-
- 18 replies
- 4.9k views
-
-
I am demoing this product and if it works will buy it. I have an Authorize with ACH. I don't know whether the account is card present or not. Using FMP11 on Apple and Windows10. The help file is very confusing, it says first step is to create a Gateway, and it also says a Gateway is not needed. Setting the Gateway Before calling any function in Plastic, the first required step is to set the gateway required. Please note that Authorize.Net is the default payment gateway, so there is no need to use CCSetGateway. Note sure what to believe. I don't know what a Gateway is technically…
-
- 2 replies
- 1.3k views
-
-
I'm having issues with CloudMail and web direct. It is running on Filemaker Server and Filemaker Server is recognizing the plugin. Before the Amazon Connect script I'm running a script as follows: Set Variable [ $register; Value: CMRegister ( "serial number" ; "Licensed To" )] Set Field [Campaign::Test Field; $register } It always returns ? when I run this script through WebDirect. Any suggestions?
-
- 3 replies
- 1.9k views
-
-
In FMPA 12, when I attempt to open the 360Works AutoUpdater file: fmnet:/autoupdate.360works.com/AutoUpdate360Works I receive the error: Now what?
-
- 5 replies
- 3.3k views
-
-
This page allows you to open your AutoUpdate file: http://www.360works.com/autoupdate/. Then from within that file, it allows you to download the file as a zipped database. When I do that and open the file locally, I still don't have admin access which allows me to view the scripts in the file. Can you either provide an admin login for this file, or set the downloadable file to auto-login as an admin?
-
- 1 reply
- 1.5k views
-
-
Last month I ran a bunch of charges for the first time. I was using the Profile architecture. Then we decided we don't need profiles. This month when I run them with the Perform ACH Sale Transaction AN. But some of the transactions fail, sometimes with 27, sometimes simply "This transaction cannot be processed" and the transaction does not appear in Authorize. This is different from some transactions that appear in Authorize as Declined When can a transaction "not be processed"? It worked last month so I believe the account to be valid. It's possible 4 people closed their account. The only funny business is that for BankName I am using "BankName" and types Check…
-
- 0 replies
- 879 views
-
-
Hello Scribe 2 users, I am new to Scribe 2. I am having a hard time typing a function into the script workspace. F.e. I do see the Scribe function when I enter them in an IF statement. But If I want to start a script with a Scribe function, the Scribe functions do not appear. See the attachments for a visual. I hope you can help me so I can start exploring Scribe and convince my colleagues that this is a valuable plug-in. Are there training movies? Except from FMPug Without Borders | Scribe 2 | Sam Barnum | FileMaker 14 Training Videos which is too fast for me, I was not able to find them.. King Regards, Baran
-
- 1 reply
- 1.4k views
-
-
Needing some assistance if possible (and looks like the specific Email forum is not accepting new topics at the moment). I read the documentation on HTML Inline attachments. I'm needing to place an inline picture as a header to my email followed by a calculated text field as the body. Almost there. The picture is showing up as it should at the top of the email, however below the picture - the calculated text is displaying inline without it's scripted ¶ return keys. (It's one run-on line of text currently). Any suggestions on a solution? I've captured a couple screen grabs of the results so far. Thanks for your help.
-
- 4 replies
- 1.4k views
-
-
it seems the issue with my ScriptWorkspace is possible cause by having any plugins that are using older Java code. When using Sierra and FMPA trying to pivot the folders in the scripts list or drag the window wider they seem to disappear, makes coding so much fun.
-
- 1 reply
- 1.4k views
-
-
I am trying to test Cloudmail once again after having endlessly been given the run around by AWS. I am finally up and running with AWS but now when I try an open Cloudmail, I get an endless spinning ball and "Filemaker not responding". On another copy of Cloudmail that does open, I have tried inserting into the settings the data that came from AWS named "credentials.csv". I put "Smtp Username" into the field "Amazon Access key" (I discovered that "Smtp Username" and "Amazon Access key" are identical according to my IAM user data), and I put "Smtp Password" into the field "Amazon secret key". When I click on "Test" I get message below. Can you tell me what I am d…
-
- 5 replies
- 2.1k views
-
-
I have opened a sandbox account to test plastic 2 plugin. The info that comes in the demo file seems to approve. When I enter in my auth.net trans key and API it says account incorrect or inactive. The account seems to work with other methods of API but the plastic plugin says it fails. Not sure if plastic 2 is not set up for sandbox versions or if there is something I am missing.
-
- 0 replies
- 1.5k views
-
-
Hello, I am new to this form with minimum knowledge on FM and plugins,I have recently purchased Enterprise License. I have created a purchase order template in a word document thereby using scribe to do find and replace, the resulting document is also a word document. Actually, I need that to be saved as pdf file(Convert word document into PDF file).
-
- 5 replies
- 1.6k views
-
Recently Browsing 0
- No registered users viewing this page.
Who's Online (See full list)
- There are no registered users currently online